Landscape and Snow Operations Manager (FOCO,CO)

Job Title: Landscape and Snow Operations Manager

Company: Top Flight Maintenance

Location: Fort Collins, CO

Position Type: Salary | Full Time

Pay Range: $55,000 - $65,000

Job Summary:
Top Flight Maintenance is seeking an experienced Landscape and Snow Operations Manager to lead and manage our landscape maintenance and snow removal teams, ensuring high-quality service delivery and efficient operations. The ideal candidate will oversee both long- and short-term planning to maximize crew productivity, time management, and operational excellence. This role includes managing snow operations at Retail and local properties in the local area, ensuring timely and effective snow and ice removal to meet client standards. As a key member of the leadership team, you will be responsible for hiring, training, coaching, and evaluating team members while fostering employee growth.

Key Responsibilities:

• Provide long- and short-term planning for crew efficiency and time management in both landscape and snow operations.
• Lead and manage teams, including hiring, evaluating performance, and providing coaching.
• Encourage employee growth and development, planning for succession.
• Oversee employee discipline and training on job-specific aspects.
• Train and strictly enforce all safety procedures and policies.
• Ensure work is performed to the level of quality required to completely satisfy each customer.
• Participate in the company’s Quality Control System.
• Oversee training and certification activities.
• Identify and work to improve lower-performing crew leaders and crews.
• Manage and Direct coordination of crew members, to include, dispatch times, work zones, route adjustments, and all other items relating to snow.
• Manage snow removal operations, including route scheduling, equipment readiness, and crew assignments for data centers.
• Monitor and ensure compliance with snow removal deadlines and client requirements.
• Prepare work tickets, schedule jobs, and coordinate operational logistics.
• Meet with crews and clients on-site to ensure satisfaction and job quality.
• Collaborate with the Operations Manager to develop and implement operational strategies for year-round services.
• Customer-focused; positive demeanor. The ability to develop and maintain effective working relationships with a wide audience (internal and external) while providing thoughtful resolutions to customer issues and communicating these issues with management and others appropriately.
• 24x7 availability to be on call during the winter season, usually October 1st - May 31st.
• Availability to work early hours during the snow season (3:00 AM)

Preferred Qualifications:

• 3 years of experience in landscape management or snow operations.
• Ability to safely operate and maintain snowplows, skid steers, and other snow removal equipment.
• Strong leadership and interpersonal skills with the ability to motivate and manage diverse teams.
• Excellent organizational and multitasking abilities.
• Effective communication skills, both verbal and written.
• Proficiency in scheduling, resource allocation, and operational logistics.
• Familiarity with landscape maintenance equipment and snow removal machinery.
• Experience with planting, bed maintenance, and landscape enhancements.
• Organized, detail-oriented, and ability to multi-task.
• Proficient with computers and smart devices.
• Self-motivated, well-organized, and professional.

Bonus Points if You Have:

• 2-year or 4-year degree in Turf, Landscaping, Horticulture, or related discipline.
• 2-3 years of landscape enhancement/detail experience preferred.
• 2-3 years managing Snow Removal Operations.
• 3 years of landscape foreman or installation experience.
• Current State of Wyoming Pesticide Applicators License.
• Arborist License.