What are the responsibilities and job description for the Attendant position at Top Flight Trampoline & Game Park?
Title: Attendant
Reports to: Supervisor/Manager
About Top Flight:
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Are you looking for a job you can have fun at? Are you looking for a fulfilling, rewarding career where you can grow and thrive? Most of all, are you looking for a career where your creativity, integrity and diligence is valued? If you’ve answered yes, then you are looking for a career with Top Flight!
The Position:
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Maintain a clean and inviting facility while interacting with customers in a friendly manner. Ensure that all space inside the facility is clean, neat, and organized. The ability to multitask is essential, as these employees will be required to attend to a multitude of spills, messes, and constant turnover simultaneously. As Attendants are visible to the guests, they must maintain organized and clean work areas and a professional appearance at all times.
Duties and Responsibilities:
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- Greeting and assist customers.
- Maintain clean and organized facility, both inside and outside.
- Empty trash cans and recycling frequently.
- Take trash and recycling out to the dumpster.
- Stock all restrooms.
- Pick up any loose items and bring to lost and found.
- Pick up any loose trash on the floor or counter surfaces.
- Assist with stocking café as needed.
- Assist with birthday parties and event clean up and restocking.
- Assist with organization of stock room.
- Walk around the outside of the building and parking lot, picking up any and all debris.
- Constantly cleaning (wiping down handrails, surfaces, games, kiosks, etc., sweeping, mopping, dusting, windexing)
- Clean up any and all spills and messes in the facility.
- Display proper caution signage as needed.
- Restock all paper towels, soap dispensers, and trash bags as needed.
- Keep jump areas clean.
- Monitor, clean and organize locker room and café seating areas as needed.
- Direct customer complaints and answer any customer questions.
- Request assistance using paging radios.
- Report problems with equipment to manager on duty.
- Other duties as assigned by management or needed by the business.
- Complete opening and closing duties.
- Performs his or her job in a friendly, courteous manner at all times.
- Promptly informs the Manager on Duty of any and all customer complaints or comments or discipline issues.
- Performs other related duties as assigned by the Manager.
Qualifications:
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- Willingness to be a team player and hard worker.
- Prior experience as a cashier is preferred but not necessary.
- Must be able to communicate clearly with supervisors and managers but especially with guests.
- Must understand and reinforce the Top Flight culture.
- Be able to reach, bend, stoop, and frequently lift up to 25 pounds.
- Be able to work in a standing position for long periods of time (up to 10 hours).
- Must be outgoing and able to interact and engage with all guests to enhance guest experience.
Job Type: Part-time
Pay: From $10.33 per hour
Expected hours: 10 – 15 per week
Shift:
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Required)
- Customer service: 1 year (Required)
- Cashiering: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $10