Demo

Japanese Bilingual Customer Support

Top Group
Irvine, CA Full Time
POSTED ON 12/3/2024
AVAILABLE BEFORE 2/3/2025

Japanese financial/insurance service corporation is seeking a Japanese Bilingual Customer Service Associate!


Location: Irvine, CA / Orange County area
Pay:  $21.50 - $25.50/hour (DOE)  plus benefits
Status: Full time/ Direct hire
Work Hours: Mon-Fri, 8:00-17:00 or shift work depending on availability, including weekends and holidays
* Hybrid Work Style with 2-3 days/week at office

Job Duty: 
•    Customer Service for Credit Card and Road Assistant Service Operation
•    Handle inbound and outbound calls, respond to emails, and ensure timely resolution of customer issues
•    Address customer needs promptly, ensuring they leave the call happy and satisfied

Qualifications: 
•    Education: BA preferred
•    Work Experience: Not required, but customer service experience is a plus
•    Bilingual in English and Japanese (business level or above)
•    Basic PC skills (Outlook, Word, Excel)
•    Strong verbal and written communication skills
•    Ability to multitask and prioritize tasks

Please submit your resume. Only qualified candidates will be contacted by TOP Los Angeles. 

Salary : $22 - $26

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