What are the responsibilities and job description for the Commercial Lines Account Manager position at Top Gun Staffing, Inc. - Insurance & Healthcare?
This position supports the Producer on specified accounts and may provide
relevant insurance advice to new and existing clients. As an agency representative, the Account Manager must maintain a positive, professional image and exemplify the agency’s standards for client service. The Account Manager must understand the firm's range of products and services and strive to develop long-term relationships with clients and insurance company underwriters. The position is responsible for interacting directly with clients and providing ongoing support and service to clients. The duties of this position include the exercise of discretion and independent judgment and authority concerning performing work that affects business operations to a
substantial degree, including but not limited to the binding and interpretation of insurance coverages. Works under the direction of the Producer, servicing assigned clients.
Minimum Qualifications
- Must have and maintain a current Property & Casualty Insurance license in
the state they reside.
or customer inquiries.
Preferred Qualification
desirable
Additional Knowledge Skills and Abilities
fluctuating workloads, and evolving procedures.
working with people in a high-volume customer service environment.
positive staff relationships within a teamwork environment.
Examples of Essential Job Duties
Producer(s) to service and retain assigned client accounts
to clients and prospects to comfortably solicit increases in coverage or
rounding out accounts at every service contact.
quotation process, creating Summaries of Insurance and Proposals of Insurance
documentation requirements.
audit assignments, cancellations, non-renewal notices, and similar documents for accuracy and communicate changes successfully to the carrier.
needed.
daily workflow
