Front Office Receptionist

Top Gun Truck Driving Academy is seeking a highly organized and customer-focused individual to join our team as a Receptionist / Office Assistant in our burley location. This position plays a critical role in supporting the daily operations of our office while providing exceptional service to our students and ensuring smooth administrative processes.

Responsibilities:

• Student Registration: Assist in registering new students for the academy’s programs, ensuring all required paperwork is completed accurately and promptly.
• Data Entry: Enter and maintain student information in our system, ensuring that all data related to enrollment, permits, and other vital documents are updated and accurate.
• Follow-Up: Reach out to students daily/weekly to provide status updates on their permit processes, ensuring they are on track and offering assistance when needed.
• Funding Agency Coordination: Understand and assist with the requirements of funding agencies, ensuring students have the necessary paperwork and support to secure funding.
• Customer Service: Provide excellent customer service by answering phone calls, addressing inquiries, and providing students with accurate information about our programs, processes, and requirements.
• Phone Etiquette: Professionally handle incoming calls, directing them to the appropriate departments, and ensuring that all inquiries are addressed in a timely manner.
• Bilingual Communication (Spanish): Speak Spanish fluently to communicate effectively with Spanish-speaking students, ensuring their needs are met and providing assistance in both languages.
• Organizational Skills: Maintain an organized office environment, including filing paperwork, managing schedules, and handling office supplies and other administrative tasks.
• Computer Skills: Utilize office software and systems to update student records, send communication, and track important data. Comfortable using word processing, spreadsheets, and other office tools.
• General Office Experience: Previous office or administrative experience is essential, including familiarity with office equipment, filing systems, and multitasking in a busy environment.

Qualifications:

• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Fluent in both English and Spanish (required).
• Proficiency in Microsoft Office Suite and data entry systems.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Previous office experience preferred.

Top Gun Truck Driving Academy offers a dynamic work environment where you will have the opportunity to contribute to the success of our students and our academy. If you're a proactive and organized individual with a passion for helping others, we encourage you to apply!

Note: The first two-three weeks of employment will be dedicated to training at our Twin Falls office location.

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Paid time off

Schedule:

• No weekends

Ability to Commute:

• Burley, ID 83318 (Required)

Ability to Relocate:

• Burley, ID 83318: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $17