Residential Garage Door Service Technician

Join a team that delivers quality and reliability—every door, every time.

At Top Notch Garage Door, we take pride in offering top-quality garage door products and expert service to homeowners and builders across the area. We’re currently seeking a dependable and skilled Garage Door Service Technician to join our growing team. Our Garage Door Service technicians are commission based roles that rewards individuals who are motivated by having their paychecks reflect their own drive, effort, and motivation.

Essential Duties and Responsibilities:

· Install, repair, and service residential garage doors and openers

· Troubleshoot and resolve issues with mechanical, electrical, and structural components

· Perform routine maintenance and safety inspections

· Interact professionally with customers, ensuring a positive service experience

· Keep accurate records of service work and parts used

· Maintain tools, company vehicle, and equipment in good working condition

· Safety Inspections: Turn in weekly safety inspection reports to the Director of Safety to ensure compliance with safety regulations and best practices.

Skills

· Technical Proficiency: Strong understanding of residential garage door installation procedures, including the ability to install, repair, and maintain all door components.

· Problem-Solving: Ability to identify and address installation issues quickly and efficiently, ensuring smooth and timely completion while maintaining a positive attitude.

· Customer Service: Excellent communication skills and a customer-focused approach, with the ability to interact professionally with homeowners and address concerns as needed.

· Time Management: Ability to manage time effectively, ensuring deadlines are completed on schedule and without compromising quality. Collaborative mindset with co-workers and team members.

· Attention to Detail and Organization: High level of attention to detail to ensure that jobs are done correctly and safely, and that all parts are accounted for before, during, and after the installation.

· Teamwork: Ability to work independently and as part of a team, coordinating with other installers, warehouse staff, and management as needed.

· Communication: Exceptional communication and interpersonal skills, including active listening, written, and verbal communication skills.

· Proficient in Microsoft Office Suite.

Qualifications / Requirements:

• 1 year of experience in garage door service is REQUIRED.
• Able to diagnose, troubleshoot, and repair residential garage door systems.
• Comfortable using hand and power tools
• Ability to work independently and manage your time efficiently
• A commitment to safety, quality, and excellent customer service
• Valid driver’s license and clean driving record
• Must be able to lift 75 lbs overhead and perform physical tasks
• Organized, detail-oriented, and ability to maintain a clean work environment.
• Safety Training will also be required. Expectation to comply with all safety guidelines related to driving and installation practices.
• High school diploma or equivalent

Experience with LiftMaster, Genie, or other major opener systems preferred but not required.

Physical Demands:

To perform this job successfully, the employee is frequently required to:

• Remaining in a stationary position, often standing or sitting for prolonged periods.

• Moving about to accomplish tasks.

• Talking

• Hearing.

• Seeing.

• Communicating with others to exchange information.

• Repeating motions that may include the wrists, hands and/or fingers.

• Eye / Hand / Foot Coordination.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Ability to work in varying conditions, including exposure to outdoor environments where there may or may not be loud noises. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ready to open the door to a new career? Apply today and join a team that gets the job done right.

Top Notch Garage Door is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Top Notch Dock & Door / Top Notch Garage Door is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $4,000.00 - $8,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Performance bonus

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $4,000 - $8,000