What are the responsibilities and job description for the Hotel Front Desk Manager position at Top Notch Inn?
Are you looking for a rewarding career with a flexible schedule ? We’re hiring for a Front Desk Management position!
Why Choose Us?
- Work-Life Balance: Enjoy 5 days off per week—No More 5-day work weeks!
- Competitive Pay: $20–$25 per hour, based on experience,
- $15 per hour separate pay for training.
- Bonuses & Benefits: Weekly and monthly bonus plans, paid vacations, and the highest pay bonuses in the area after 60 days.
- Flexible Hours: We offer flexible scheduling to suit your lifestyle.
Job Description
As a Front Desk Manager, you’ll be the first point of contact for our guests, providing a warm welcome and ensuring they have an exceptional stay. You’ll also oversee hotel operations and assist guests throughout their visit.
Responsibilities
- Oversee the daily operations of the hotel & communicate w GM.
- Provide excellent customer service and handle guest inquiries.
- Manage reservations using our property management system.
- Answer phones and respond to emails professionally.
- Process guest check-ins and check-outs.
- Conduct room inspections to maintain quality standards.
- Supervise the housekeeping and laundry departments.
- Manage and support all hotel staff.
- Perform additional responsibilities based on seasonal changes and amenities.
Qualifications
- Required:
- Valid driver’s license and reliable transportation.
- Strong customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems for data entry.
- Problem-solving and decision-making abilities.
- Prior management experience
- Preferred (but not required):
- Previous experience in the hospitality industry.
Join our team and be a part of a dynamic and supportive work environment. We’re excited to meet you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What type of managment expierence do you have?
Experience:
- Hotel Management: 1 year (Preferred)
Ability to Commute:
- Gorham, NH (Required)
Work Location: In person
Salary : $20 - $25