What are the responsibilities and job description for the Host position at Top Pot?
**Job Summary:** We are seeking a warm and welcoming Host/Host to join our team at a popular restaurant. As the first point of contact for our guests, you will play a vital role in setting the tone for their dining experience. If you take pride in providing exceptional guest services and enjoy working in a fast-paced environment, we would love to hear from you. **Responsibilities:** - Greet guests upon arrival and seat them promptly and efficiently - Manage reservations, takeaways, and phone calls in a professional manner - Handle guest inquiries and concerns with a smile - Coordinate with the kitchen staff to ensure timely food delivery - Monitor the dining area to ensure it is clean and tidy - Utilize POS systems, such as Aloha, to manage orders and payments - Provide outstanding customer service to ensure guest satisfaction - Maintain a friendly and welcoming atmosphere throughout the restaurant - Collaborate with other team members to ensure seamless service - Assist with taking orders and delivering food and drinks - Participate in maintaining the cleanliness of the restaurant **Skills:** - Excellent guest services and relations - Proficiency in food service and restaurant operations - Knowledge of customer service and phone etiquette - Experience with POS systems, including Aloha - Ability to work well in a team environment - Strong communication skills - Ability to handle multiple tasks and work under pressure - Friendly and welcoming demeanor - Basic knowledge of food preparation and presentation - Experience working in a hotel or similar environment is an asset - Familiarity with restaurant technology and software is a plus If you are a motivated individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting role.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Willow Grove, PA 19090 (Required)
Ability to Relocate:
- Willow Grove, PA 19090: Relocate before starting work (Required)
Work Location: In person
Salary : $17