Account Manager

Company Description

A Short Cut to the Short List! Top Provider in Naples, FL, offers a streamlined process to help businesses find the right service provider efficiently. By providing vendors with project and customer information, we ensure they have the perfect solution for current business needs. Our curated list of top providers saves time, money, and effort for our clients.

Top Provider is seeking a motivated and results-driven Account Manager to join our fast-growing startup in Naples, FL. We help businesses by matching them with Top Providers of solutions, while helping Top Providers generate pre-screened and qualified B2B leads.

Our customers are providers purchasing high-quality leads on a monthly basis. As an Account Manager, your primary focus is to nurture existing customer relationships to not only retain your portfolio of accounts, but also increase revenue. You will act as their primary point of contact, working closely with internal teams to meet their needs and drive success.

Key responsibilities include conducting quarterly and annual business reviews to proactively address concerns, evaluate progress, and anticipate future needs. You’ll identify opportunities to increase both lead volume and bid amounts, the two primary drivers of revenue growth for your accounts.

This is a full-time, in-office position, offering close collaboration with the Top Provider team. Join us to help drive vendor success and take your career to new heights in a supportive and entrepreneurial atmosphere.

What You Will Do:

• Retain and increase revenue across a portfolio of accounts (60 customers), targeting 20% growth over prior year through monthly lead cap expansion and bids.
• Monitor lead activity and metrics daily to ensure efficient and maximum lead distribution amongst customers.
• Develop an in-depth understanding of each customer's solution and unique selling points to ensure they are being matched with the best leads. You will also use this knowledge to identify additional areas of opportunity to offer leads in new categories.
• Onboard new customers post-sale, presenting best practices to succeed with leads.
• Act as the primary point of contact for customer communication, building and maintaining long-term relationships.
• Conduct quarterly and semi-annual business review meetings with customers to discuss conversion rate, proactively address challenges, and identify opportunities.
• Collaborate closely with internal teams to ensure alignment between lead quality and customer expectations. Gather and relay actionable customer feedback to drive improvements.

Additional Qualifications:

• Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field.

What We Offer:

• Collaborative Culture: Join a team that values innovation, collaboration, and shared success.
• Career Growth: Be part of a fast-growing company with ample opportunities for personal and professional development.

Company Overview:

Top Provider is a rapidly expanding startup based in Naples, Florida. We specialize in connecting business professionals with the perfect vendors to meet their unique needs. As part of our team, you’ll play a key role in our growth and help shape the future of our company.

Job Type: Full-time

Pay: $50,000.00 base Performance pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Ability to Commute:

• Naples, FL 34103 (Required)

Ability to Relocate:

• Naples, FL 34103: Relocate before starting work (Required)

Work Location: In person