Freight Forwarding Branch Manager

This Freight Forwarding Branch Manager will primarily oversee the Freight Forwarding Operations at the Elk Grove Village, IL branch
Location: Elk Grove Village, IL
Pay Ranger: $115k-140k
Job type: Full-time, on-site
Schedule: M-F; 8am-5pm Responsibilities include but not limited to: * Will have knowledge of all aspects of the Freight Forwarding industry

• Will be responsible for the overall direction and performance of the office

• Working closely with Senior Management, the Branch Manager will be responsible for the financial results of the branch

• Accountable for achieving business objectives and KPIs

* Coaching, managing and mentoring staff are key responsibilities * Create and maintain Standard Operating Procedures for Freight Forwarding Operations * Investigating and planning the most appropriate route for shipments

• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements

• Arranging air transport for urgent and high-value freight and managing the risk door to door

• Resolve issues or discrepancies with customers and freight carriers

• Coordinating US Customs Brokerage to guide the freight efficiently through complex import procedures

• Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight

• Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation

• Knowledge of state, federal and international applicable laws and regulations as they relate to primary services provided (i.e. Customs, Security, other import & export government agencies)

• Meeting established procedures and productivity, safety and quality standards

• Work closely with the HR Department concerning recruitment, hiring, corrective action process and annual performance review process

* Working closely with customers, colleagues and third parties to ensure smooth operation to meet deadlines

Requirements:

• Minimum of 5 years’ experience in Freight Forwarding

• Minimum of 5 years’ experience in Distribution/Warehousing

* Minimum 5 years’ managing / supervising others

• Ability to travel domestically and internationally as business needs dictate

• Performs other duties as assigned by the Manager

• Available to work flexible hours and over time depending on business needs

* Approximately up to 25% travel required

• Ability to read, analyze and interpret financial spreadsheets (i.e. complex data)

• Ability to respond effectively to the most sensitive inquiries or complaints in a timely manner

* Ability to make effective and persuasive speeches and presentations on controversial or complex topics to the board and outsiders

* Ensure a culture and work environment in line with the company’s core value of respect

Job Type: Full-time

Pay: $115,000.00 - $140,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $115,000 - $140,000