Distribution Center Manager

Description

Position Summary:  

The Distribution Center Manager is responsible for planning, directing, and coordinating all activities within the distribution center.

Essential Functions

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Lead and manage all aspects and activities of a multi shift distribution center operation. This includes:
  • Ability to strategically think about total operation and drive change as our business needs change
  • Adept at change management with history of implementing change
  • Train and develop different levels of staff
  • Review and modify SOPs with some frequency to ensure both compliance and efficiency
  • Experience in a facility using multiple methods of picking and packing
  • Self-motivated to improve the operation
  • Ability to manage a 3PL client operations and a general understanding of GDP requirements.
• Develop and manage the annual operating budget and maintain good cost control on operating expenses. Perform cost negotiations with vendors and provide appropriate solutions for bulk distribution.
• Develop cost reduction initiatives while maintain productivity and quality.
• Monitor staff performance to ensure daily focus and that goals are met. Provide ongoing coaching to improve the overall methods and success of the distribution center.
• Establish correct staffing levels and supplementing with temporary labor when necessary.
• Meet productivity targets:  assess their growth potential and to set quotas.
• Ensure security arrangements are in place.
• Plan and prepare work schedules and assign employees to specific duties.
• Schedule equipment maintenance and replace when required.
• Ensure products are stocked correctly and safely.
• Conduct weekly meetings with the DC team members.
• Oversee the attendance of the employees including the daily review of their time clock punches, coordination of all requested time off (PTO, EIB, FMLA), and monitor overtime.
• Monitor performance, write and conduct the performance evaluations of team members.
• Listen to and resolve customer complaints regarding service, products, or personnel.
• Assist in inventory management activities including receiving, storing, rotating and handling supplies in the distribution center.
• Follow and enforce company policies and procedures.
• Function as liaison between DC teams' questions and other departments (i.e. purchasing, compliance, finance)
• Serve as Designated Representative to various regulatory bodies including Boards of Pharmacy.
• Function as organizational liaison with regulatory agencies, vendor, and customer visits.
• Drive continuous Improvement and Operational Excellence Projects.

Requirements

  Position Qualifications

Competency Statements:

• Management Skills:  Ability to organize and direct oneself and effectively supervise others.
• Customer Oriented:  Ability to take care of the customers' needs while following company procedures.
• Time Management:  Ability to utilize the available time to organize and complete work within given deadlines.
• Communication:  Ability to communicate effectively with others using the spoken word.
• Assertiveness:  Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Coaching and Development:  Ability to provide guidance and feedback to help others strengthen specific knowledge/areas.
• Active Listening:  Ability to actively attend to, convey, and understand the comments and questions of others.
• Accountability:  Ability to accept responsibility and account for his/her actions.
• Conflict Resolution:  Ability to deal with others in an antagonistic situation.
• Motivation:  Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Goal Oriented:  Ability to focus on a goal and obtain a pre-determined result. 
• Self-Development:  Lead Warehousing and continuous improvement experience. 

Skills & Abilities

Education:  Bachelor's Degree (four-college or technical school); or Work Equivalent.

Experience:  Minimum 5 years of previous experience in distribution, production, logistics, operations planning and/or facility supervision and management in a regulated environment. Must possess solid judgment and strong decision-making skills to independently manage this fast-paced customer service driven operation. Previous experience in a pick/pack/ship environment, 3 PL knowledge with strong WMS skills is preferred. Florida Designated Representative certification strongly desired.  

Computer Skills:  Must be knowledgeable with Microsoft Suite of products including Excel, Word, and Outlook.

 The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is   intended to provide guidelines for job expectations and the employee's   ability to perform the position described. It is not intended to be construed   as an exhaustive list of all functions, responsibilities, skills and   abilities. Additional functions and requirements may be assigned by   supervisors as deemed appropriate. This document does not represent a   contract of employment, and the company reserves the right to change this job   description and/or assign tasks for the employee to perform, as the company   may deem appropriate.