What are the responsibilities and job description for the Cloud Architect position at Top Secret Clearance Jobs?
About the job Cloud Architect
Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours.
- This position requires a TS / SCI w / a Full-Scope Polygraph clearance
Company Description
Vine Technology Solutions is built on the core values of Growth, Family, and Service. Our people development culture fosters professional and even personal growth. We specialize in transformative technology solutions for the DoD and IC community. Our services accelerate digital transformation, optimize technology investments, and maximize value to mission. See the Our Media page on our website for our latest features and more.
Job Description
Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I / II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.