What are the responsibilities and job description for the Technical Services Analyst position at Top Secret Clearance Jobs?
About the job Technical Services Analyst
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Job ID 2412560
Location EL SEGUNDO, CA, US
Date Posted 2024-09-27
Category Information Technology
Subcategory Technical Svcs
Schedule Full-time
Shift Day Job
Travel Yes, 10 % of the Time
Minimum Clearance Required TS / SCI With Poly Clearance Level Must Be Able to Obtain None
Potential for Remote Work No
Description SAIC has an opening for a Technical Services Analyst . This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro / mechanical equipment, computer systems, complex software, or networked and / or wireless systems.
This position is based full time in-person in El Segundo, CA.
Responsibilities
- Responds to situations where first-line support was unable to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering / software engineering.
- May be involved in customer installation and training.
- Provides support to customer / users where the product is more technical or sophisticated in nature.
- Will be involved in customer installation and training.
- Will be involved with computer moves, image and deployment of computer systems, and incoming / removal documentation.
- Maintaining asset records.
Qualifications Required Education
Required Clearance
Required Experience
Required Certifications
Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Salary : $80,001 - $120,000
