What are the responsibilities and job description for the Property Coordinator - West LA position at Topa Equities?
PROPERTY COORDINATOR SUMMARY
Based out of West LA, the Property Coordinator is responsible for providing administrative support to the Property Management team and is a liaison to tenants and visitors for our Class A commercial property.
PROPERTY COORDINATOR ESSENTIAL FUNCTIONS
- Answer telephone professionally and promptly and refer callers appropriately.
- Prepare and / or process tenant service requests, prioritize and refer them within the appropriate timeframe based upon the urgency of the orders, and input into the ABM Work order system, Corrigo, accurately within the same day of the request.
- Research and respond to requests for information, service or assistance by telephone or by e-mail promptly and thoroughly.
- Appropriately respond to tenants and refer difficult or emotional tenant situations to the Assistant Property Manager or Senior Property Manager.
- Set up or remove users from the online building systems for After-hours HVAC or Corrigo Work Order System; where applicable.
- Create purchase orders per the direction of the Assistant Property Manager or Senior Property Manager and follow up with vendors for signature.
- Manage purchase order log to ensure all PO's are signed, completed and paid / closed.
- Create proposals at tenant's request for over-standard services; this may include obtaining pricing from a vendor and coordination of services depending on scope (i.e. carpet cleaning).
- Review and tracking of vendor / tenant certificates of insurance and follow up with vendors / tenants for any issues withmeeting the requirements.
- Process invoices for payment; includes coding the invoice to the corresponding property and general ledger account, attaching the appropriate back-up, reviewing for accuracy and submitting for appropriate signatures (if applicable).
- Submit requests for access cards to Parking Manager and Director of Security for processing.
- Open (as appropriate), date stamp, and distribute all incoming mail from all sources (USPS, FedEx, UPS and messenger correspondence) upon receipt in the office.
- Update and distribute tenant and building staff contact sheets to appropriate departments.
- Accept rent checks that are hand delivered or mail delivered, and deposit checks on date received. Provide necessary back-up to the Property Accountant. Follow up with tenants to update remittance address. (checks should be mailed directly from tenant to bank lock box)
- Other duties as assigned.
PROPERTY COORDINATOR QUALIFICATIONS
ABOUT ANDERSON REAL ESTATE
Founded in 1973, Anderson Real Estate provides a superior class of asset management, property management, leasing and accounting to our company owned portfolio. Our diverse portfolio includes commercial office and retail properties in excess of 3 million square feet throughout the coastal communities of Los Angeles, Ventura County and Hawaii. With a team of experienced real estate professionals, Anderson Real Estate continues to establish itself as a best in class real estate company.
WHAT WE OFFER
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.