What are the responsibilities and job description for the Director of People Operations position at Topaz HR Advisory?
Job Description
Job Description
Job Title : Director of People Operations
Full-Time
Location : Brooklyn, NY (Williamsburg)
Salary : $ 100,000-$150,000 based on experience
Company Overview
Our client is redefining homecare by providing exceptional services that prioritize quality, innovation, and individual care. With a focus on teamwork, growth, and excellence, we are driven by our core values to create a supportive environment for both our clients and employees.
Position Summary
The Director of People Operations oversees cross-departmental operations, leading teams, resolving process challenges, and implementing systems that drive efficiency. This role ensures smooth workflows from client onboarding to ongoing case management while fostering a culture of excellence and collaboration.
Responsibilities
- Lead supervisors overseeing various department functions and their teams.
- Troubleshoot and resolve interdepartmental process issues to enhance efficiency.
- Manage operations from initial client referral to ongoing case management.
- Implement improved systems, processes, and training curriculums.
- Oversee timely documentation submissions and support billing and payroll processes (if applicable).
Success Measurements
Requirements
Perks & Benefits
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Salary : $100,000 - $150,000
