What are the responsibilities and job description for the Collections Specialist position at Topaz HR?
Job Description:
The Revenue Cycle Coordinator is responsible for managing the collections process for patients, facility, and insurance accounts within the assigned region. This includes monitoring aging reports, identifying delinquent accounts, and prioritizing collection efforts.
The ideal candidate will have strong communication skills, attention to detail, and the ability to resolve billing issues efficiently. They will work closely with the billing and accounts receivable teams to address any invoicing errors or issues that may impact collections.
The Revenue Cycle Coordinator will maintain professional and courteous communication with clients regarding outstanding balances, payment terms, and collection efforts. They will also utilize Excel and Microsoft Suite to track collections, prepare reports, and manage account reconciliations.
- Handle the collections process for patients, facility, and insurance accounts within the assigned region.
- Review and reconcile client invoices to ensure accuracy and resolve any billing discrepancies or disputes in a timely manner.
- Proactively follow up with clients via phone and email to address payment delays and negotiate repayment plans when necessary.
- Work collaboratively with the billing and accounts receivable teams to address any invoicing errors or issues that may impact collections.
Requirements:
High School Diploma or G.E.D. and 1-3 years of collections experience or an equivalent mix of education and experience. Long-term care pharmacy experience preferred.
Intermediate computer proficiency and prior experience with medical billing and collections software preferred.
