What are the responsibilities and job description for the Field Service Technician position at Topcon?
Responsibilities
- Install, train, and service Topcon Machine Control systems on heavy equipment including Dozers, Motor Graders, Excavators, Skid Steers, Compactors, Pavers, and Curb Machines.
- Troubleshoot complex issues to improve machine performance or complete repairs.
- Research and identify solutions to software and hardware issues.
- Perform Pre and Post Sale Technical Support assistance for customers and the sales team via phone, email, and remote desktop.
Qualifications
Education & Experience
US Candidates the base pay range $28-33 per hour is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and / or offer for this position. This compensation range is based on a full-time schedule.
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state / local requirements.
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.
Topcon time off policies can vary between Topcon Positioning Systems, Inc. and Topcon Solutions Stores, Inc, as well as roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.
Salary : $28 - $33
