What are the responsibilities and job description for the Service Technician position at Topcon?
Job Duties Job Purpose
Topcon Positioning Group is headquartered in Livermore, California, USA ().
We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
JOB PURPOSE
Provide product bench analysis / diagnosis, repairs, and calibrations in support of Sales efforts.
CORE JOB DUTIES
Troubleshooting / repairing / calibration of products. Proper documentation of repairs. Customer interaction regarding repairs.
Installs / set up new equipment. Supports Sales. Provides basic customer service via phone / in-person. Assists in Warehouse as needed. Performs other duties as required.
MINIMUM JOB REQUIREMENTS
Education & Experience
High School Degree and Knowledge of tools
Knowledge, Skills & Attributes
- Excellent customer service skills
- Small Electrical repair and diagnostics exp
- Ability to read and interpret parts manuals
- Working knowledge of basic test equipment, meters, oscilloscopes, digital multimeters, etc.
- General working knowledge of computers and Microsoft Office applications.
- Good mechanical aptitude.
- Excellent troubleshooting skills
Physical Requirements
Working Conditions
Base Pay (Hourly Employee generally min to target)
Expected Base Pay Range $23.50 to $28.00 Hourly
The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and / or offer for this position. This compensation range is based on a full-time schedule.
Benefits
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state / local requirements.
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.
EEO Statement
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary : $24 - $28
