What are the responsibilities and job description for the Guest Services Case Manager position at TOPEKA RESCUE MISSION?
Now Hiring: Guest Services Case Manager at Topeka Rescue Mission!
Are you passionate about making a difference in the lives of those experiencing homelessness? Do you have a heart for ministry and a desire to help individuals find stability and hope? If so, we want YOU to join our team at the Topeka Rescue Mission as a Guest Services Case Manager!
Why You’ll Love This Role:
- Impact Lives Daily – Guide guests through personalized stabilization plans, connecting them with the resources they need to thrive.
- Dynamic & Purpose-Driven Work – No two days are the same! You’ll be meeting with guests, tracking their progress, and working alongside a passionate team.
- Faith in Action – Be part of a Christ-centered ministry that not only provides shelter but restores hope and dignity.
- Team-Oriented Environment – Work closely with an incredible team dedicated to serving our community with grace and compassion.
What You’ll Do:
- Meet with guests to assess their needs and develop individualized stabilization plans.
- Act as an advocate, ensuring guests receive the proper care and resources.
- Maintain a caseload of approximately 30 guests, tracking progress and providing ongoing support.
- Collaborate with shelter staff and outside agencies to create a network of support.
- Offer encouragement, structure, and accountability as guests work towards self-sufficiency.
- Ensure all interactions and progress are accurately recorded in our system.
What We’re Looking For:
- A heart for ministry and a passion for serving those in need.
- Experience working with at-risk populations and crisis situations preferred.
- Strong organizational and communication skills.
- Ability to work well within a team and inspire trust.
- High School Diploma or GED required.
Bonus: Experience in social work, case management, or crisis intervention is a plus!
Ready to be a part of something bigger than yourself? Visit trmonline.org/jobs for the full job description and apply today!
Join us in transforming lives and bringing hope to those who need it most!
Job Type: Full-time
Pay: From $13.50 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Application Question(s):
- Why do you want to work at Topeka Rescue Mission?
- TRM is a Christ-centered organization and there is an expectation of sharing the love of Jesus Christ with staff, guests, and volunteers. Please share with us your understanding of this expectation and your willingness to meet this expectation.
Work Location: In person
Salary : $14