What are the responsibilities and job description for the General Manager of Food & Beverage position at Topgolf?
The Food & Beverage Manager leads their team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates, the Food & Beverage Manager ensures our Guests have the best time of their lives.
The Food & Beverage Manager is responsible for building a strong F & B team - hiring, scheduling, Associate development and training, and team building. And they are responsible for all operations activities involved with Topgolf’s culinary and beverage service - ensuring we use the finest products, uphold food and beverage preparation and service standards and manage budgets and costs.
The Food & Beverage Manager also has general operational responsibilities related to running the entire venue (opening / closing, managing shifts, etc.) but they make sure these never interfere with the Guest Experience.
Base Salary : $70,000.00-$76,000.00
Bonus Potential : Earn $14,000 yearly, paid out quarterly!
How You’ll Do It
Supervise the Food & Beverage team in providing best-in-class service
Coach and develop the team and drive Associate engagement
Uphold operating standards and drive Guest and team safety and satisfaction
Ensure all Guest areas are staffed and functioning efficiently
Manage the operational duties of their department
Control department budgets and spending
Delegate and follow-up on the completion of tasks
Demonstrate Topgolf’s Core Values : Fun, One Team, Excellence, Edgy Spirit and Caring
Interact with Guests to check on the quality of their experience
Leverage business metrics and trends to drive performance and to maximize profit and revenue
What We’re Looking For
5 years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
High school diploma or equivalent
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $70,000 - $76,000
