What are the responsibilities and job description for the Sales Account Manager position at Topgolf?
The Sales Account Manager is responsible for selling the exciting experience of Topgolf and working with our Guests to build their perfect event. The primary focus for the Sales Account Manager will be developing a partnership with corporate clients through inbound and outbound contacts. The Sales Account Manager builds relationships by networking in their community.
How You’ll Do It
Deliver best-in-class Guest experiences from the inquiry stage to post-event follow-up
Partner with the DOS (Director of Sales) to foster a “fun” and engaging work environment
Maintain a high level of quality, accuracy, and process consistency in the sales organization
Work to ensure all goals and objectives assigned by the DOS are completed in a timely fashion
Identify opportunities for sales process improvements and communicate them to the DOS
Work with the Operations Team to ensure flawless execution of all events
Meet or exceed outbound sales objectives to grow event sales
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies such as Chamber of Commerce, Convention and Visitors Bureaus, etc.
Drive awareness of the Topgolf brand in the community
Demonstrate Topgolf’s Core Values : Fun, One Team, Excellence, Edgy Spirit and Caring
What We’re Looking For
5 years of sales experience, industry experience strongly preferred
Undergraduate degree preferred
Working knowledge of CRM programs
Proficient in coaching techniques and able to assist with training of junior team members
Strong negotiation skills
Excellent self-accountability for high personal standards of conduct and professionalism
Excellent communication, time management and organization skills
Knowledge of local area business and existing client database
Friendly, positive, outgoing personality who relates well and gets along with people
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Strong computer skills, particularly with Excel, Work and PowerPoint
Willingness to work Saturday
This role is a salaried non-exempt position, scheduled to work 40 hours per week with a Saturday rotation.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
