What are the responsibilities and job description for the Equipment Rental Manager position at Topline Rental?
About Us
Topline Rental, LLC. based in New Haven County, is a reputable and growing family owned and operated equipment and tool rental company dedicated to delivering exceptional products and services to our customers. We pride ourselves on our commitment to quality and customer satisfaction, and we're looking for a skilled Class A CDL Delivery Driver to join our team.
Overview
The Rental Manager plays a crucial role in overseeing rental operations, ensuring exceptional customer service, and effectively scheduling rentals. This position requires strong organizational skills and the ability to communicate effectively with clients and team members. The ideal candidate will be proactive in marketing rental services, self motivated, and will act as the primary customer interface.
Duties
- Manage daily rental operations, including overseeing front desk activities and ensuring a smooth customer experience.
- Manage other support personnel to ensure required maintenance and delivery schedules are met.
- Maintain accurate data entry for rental agreements, inventory levels, and customer interactions.
- Develop and implement marketing strategies to promote rental services and attract new clients.
- Negotiate rental terms and conditions with customers to achieve mutually beneficial agreements.
- Monitor inventory control processes to ensure availability of rental items while minimizing lost rentals.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Collaborate with team members to enhance operational efficiency and improve service delivery.
Skills
- Self Motivated
- Proficient in data entry with a keen eye for detail.
- Strong negotiation skills to secure favorable terms for rentals.
- Experience in front desk operations or customer service roles.
- Proficiency in Excel for tracking inventory and managing data.
- Excellent customer service skills with a focus on building relationships.
- Knowledge of marketing strategies relevant to the rental industry.
- Familiarity with inventory control practices to maintain optimal stock levels.
This position is ideal for individuals who are passionate about providing outstanding service while managing the complexities of rental operations. If you possess these skills and are ready to take on a dynamic role, we encourage you to apply.
Job Type: Full-time
Pay: $60,000.00 - $73,556.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
Ability to Commute:
- Wallingford, CT 06492 (Required)
Work Location: In person
Salary : $60,000 - $73,556