What are the responsibilities and job description for the Customer Service Specialist position at Tops Friendly Markets?
Tops Friendly Markets offers a dynamic and fast-paced retail environment where you can provide exceptional customer service and ensure a positive shopping experience for all guests.
Key Responsibilities:
- Deliver outstanding customer service by being attentive, friendly, and responsive to meet customer needs
- Slice, price, and package product in a timely and accurate manner to meet sales goals
- Maintain store appearance by cleaning, straightening, and rotating products to create an inviting atmosphere
- Process customer orders accurately for cakes or other specialty items as needed to increase sales and customer satisfaction
- Evaluate and maintain quality standards through proper handling and storing of product
Requirements:
- Able to work effectively in a high-energy retail environment with flexibility and adaptability
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues
- Demonstrated ability to work independently and collaboratively as part of a team to achieve common goals
