What are the responsibilities and job description for the Food Service Team Lead (Part Time - Weekends Required) position at Topsail Steamer?
Job Summary:
We're looking to add hard working and reliable, positive, team-oriented and service-minded people at our Gulf Shores location! The Part Time Team Lead directs daily operations of a Topsail Steamer store ensuring brand standards for excellence are upheld for store appearance, products, quality, customer service, team collaboration and individual performance. We are a TAKEOUT only seafood restaurant. We do not service tables or cook food. We prepare and package seafood steam pots for customers to take home and cook. If you are looking for a FUN, flexible and fast-paced job come see what Topsail Steamer is all about!
Duties:
- Lead and motivate team members to achieve performance targets and goals
- Provide guidance, support, and coaching to team members to enhance their skills and development
- Monitor team performance and implement strategies to improve productivity
- Ensure effective communication within the team and across departments
- Manage schedules, assignments, and workflow to meet operational needs
- Conduct regular meetings to discuss progress, challenges, and opportunities for improvement
- Handle customer inquiries, issues, and escalations in a professional manner
- Collaborate with management to implement policies, procedures, and best practices
Requirements:
- ServeSafe management certification
- Proven experience as a Team Leader or similar role
- Strong leadership abilities with a focus on team building and motivation
- Excellent communication skills both verbal and written
- Ability to multitask, prioritize tasks, and manage time efficiently
- Organizational skills with attention to detail
- or multilingual proficiency is a plus
- Knowledge of inventory control and store management practices
- Familiarity with training development techniques
- Proficiency in phone etiquette and customer service principles
Joining our team as Part time team lead offers the opportunity to lead a dynamic group of individuals towards achieving common goals. If you are a proactive leader with a passion for driving success in a fast-paced environment, we invite you to apply.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 25 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Every weekend
Work Location: In person
Salary : $15