What are the responsibilities and job description for the Service Manager position at Topsham Tractor?
About us
Topsham Tractor is a small business in Topsham, ME. We are professional and fast-paced.
Our work environment includes:
- Relaxed atmosphere
Service Manager Job Description
Responsibilities:
- Suspend and transmit work orders to the appropriate technician
- Communicate with customers about their unit's repair needs and provide accurate estimates
- Schedule appointments for repair, diesel engine repair, cash handling, and oil changes
- Ensure that all work is completed on time and to the customer's satisfaction
- Maintain accurate records of all repairs and services performed
- Keep customers informed of the status of their repairs throughout the process
Requirements:
- Excellent communication skills with the ability to explain technical information to non-technical customers
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Knowledge of repairs, diesel engine repair, alignment, cash handling, and oil changes is preferred
- Experience is preferred
Benefits:
- Competitive pay based on experience
- Health insurance options available
- Paid time off for vacation and sick days
If you are a highly motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Service Manager.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Days:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Topsham, ME 04086: Relocate before starting work (Required)
Work Location: In person