What are the responsibilities and job description for the Store Clerk (CFM) position at TopSide Marinas?
Reports to: Marina Store Manager
Store Clerks are responsible for being at the cash register and processing cash, debit, and credit transactions. They are the face of the store and must greet customers in a friendly manner and address any questions customers might have in the most helpful way possible. Since cash is involved, clerks need to have a sense of responsibility and integrity while doing their job.
Duties And Responsibilities
TopSide Marinas was cofounded in 2020 as a family-owned company that acquires, owns, and operates high-quality marinas across the country. Our mission is to foster a high-quality environment where our members and guests can create lifelong memories, relax, enjoy life, and be healthy. Each of our marinas provide exceptional service, hospitality, and enthusiasm to serve your needs on and off the water. We want our members and guests to feel right at home. We care about the property’s team members by providing competitive wages, excellent healthcare coverage, and supporting a hospitable culture.
Store Clerks are responsible for being at the cash register and processing cash, debit, and credit transactions. They are the face of the store and must greet customers in a friendly manner and address any questions customers might have in the most helpful way possible. Since cash is involved, clerks need to have a sense of responsibility and integrity while doing their job.
Duties And Responsibilities
- Open and close the store on business days as assigned by the Marina Store Manager
- Greet customers and offer assistance with products and services
- Check out customers with hospitality and friendliness
- Take phone calls and assist customers with their questions and concerns
- Maintain the marina slip waitlist
- Organize merchandise, marketing materials, cash register counter, end stands, display tables, and promotional space, etc.
- Clean the windows, doors, counters, and coffee service, if applicable
- Vacuum the store every day after closing
- Maintain an awareness of and comply with any applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, and fresh food
- Maintain a professional relationship with all vendors, management, co-workers, and customers
- Ensure adherence to departmental and / or operations policies, procedures, and practices
- Perform such duties as assigned by the Marina Store Manager and management
- Act with the highest level of integrity and maintain a positive attitude
- Demonstrate a strong work ethic and sense of responsibility
- Demonstrate ability to perform efficient and correct calculations
- Previous experience as a cash register preferred
- Maintain a pleasant demeanor and ability to get along with customers and co-workers
- Ability to problem-solve when attending to customer needs and complaints
- Ability to clearly communicate with management and co-workers
- Must have strong organizational skills
TopSide Marinas was cofounded in 2020 as a family-owned company that acquires, owns, and operates high-quality marinas across the country. Our mission is to foster a high-quality environment where our members and guests can create lifelong memories, relax, enjoy life, and be healthy. Each of our marinas provide exceptional service, hospitality, and enthusiasm to serve your needs on and off the water. We want our members and guests to feel right at home. We care about the property’s team members by providing competitive wages, excellent healthcare coverage, and supporting a hospitable culture.
