What are the responsibilities and job description for the Dock Coordinator position at Torani (R. Torre & Co.)?
We are looking for a warm and engaging team member that will become an integral part of our Flavor Factory. The Dock Coordinator is a part of a dedicated team that manage our vendor receiving and customer order shipments during our 2nd Shift. With a true dock to dock focus, you create balance across the daily traffic flow in our fast-paced manufacturing and warehouse facility. You are Torani's Shipping & Receiving ambassador, and your reach extends beyond greeting truck drivers, vendors, and partners.
With an equal focus on driver satisfaction and dock door activities, the Dock Coordinator organizes dock door availability & status, welcome and checks in drivers, as well as notates order status in our order management system. You facilitate ongoing communication amongst the shipping, receiving, and picking teams to ensure a successful Torani service day. You understand and have the skillset for forklift operation, trailer loading, order audits, staging, and adhering to safety and quality standards, but it doesn't stop there.
Verification processes and team member support are your mantras and your dedication to doing it right the first time is legendary. You are a go-getter who gives it your all and is always willing to lend a hand and support others in times of need. When challenges arise, you come up with sustainable solutions and help bring them to life! You seamlessly adapt to the changing needs of the business and help Torani scale processes in Shipping & Receiving to support our tremendous growth! A true professional who wishes to learn and grow with our company, you will be a part of a fun and engaging Team that helps infuse flavor all over the world!
SUCCESS FACTORS (12-18 months)
With an equal focus on driver satisfaction and dock door activities, the Dock Coordinator organizes dock door availability & status, welcome and checks in drivers, as well as notates order status in our order management system. You facilitate ongoing communication amongst the shipping, receiving, and picking teams to ensure a successful Torani service day. You understand and have the skillset for forklift operation, trailer loading, order audits, staging, and adhering to safety and quality standards, but it doesn't stop there.
Verification processes and team member support are your mantras and your dedication to doing it right the first time is legendary. You are a go-getter who gives it your all and is always willing to lend a hand and support others in times of need. When challenges arise, you come up with sustainable solutions and help bring them to life! You seamlessly adapt to the changing needs of the business and help Torani scale processes in Shipping & Receiving to support our tremendous growth! A true professional who wishes to learn and grow with our company, you will be a part of a fun and engaging Team that helps infuse flavor all over the world!
SUCCESS FACTORS (12-18 months)
- Dock Coordinator Ownership: Thoroughly understands our inbound & outbound capacity and uses this knowledge to successfully prioritize and plan the receiving, shipping, and staging activities. All dock activity is managed in a timely manner and driver turn time and shipping accuracy KPI targets are met. You have become an integral part of our warehouse and manufacturing success.
- Equipment mastery: A stellar systems operator, you move effortlessly from managing data in Oracle (our ERP) to creating Daily Order Logs in Excel to effectively communicating issues via email. In addition, you are known to jump in and assist with forklift and pallet jack operation and are comfortable loading, unloading, picking, replenishing, and providing inventory counts.
- Safety First: Maintain a safe and enjoyable work environment and have had zero safety incidents. You look at work through the lens of safety and security whether it is caring about fellow team members' safety or that of our external customers and partners as well! If you see something, you have the confidence to say and do something to ensure a safe working environment.
- Communication: You demonstrate the ability to communicate effectively and efficiently among both internal and external customers. You ensure that others are made aware of pertinent, time-sensitive information by using various communication methods effectively. You intuitively know what and when communication should occur, escalating issues to the right team members, and following up until resolved. You actively participate in quality audits and speak confidently to the operational processes that demonstrate quality controls.
- Attention to Detail: You ensure that the right shipping or receiving information is provided for every truck and all paperwork is in order and complete. You are known for a clean, organized work area.
- Reliability and Commitment: You are respected because you deliver your commitments on time—the Team counts on you and your stellar attendance. You demonstrate a desire to exceed expectations. You care deeply for others and love to roll up your sleeves and pitch in when you have a spare moment.
- Have Fun!
- Excellent Verbal/Written Communication and Organizational Skills
- WMS, Outlook, Word, Excel, & PowerPoint experience
- 1-3 years of experience working in a warehouse
- Forklift driver experience
- Previous experience loading trailers/shipments
- Knowledge of basic arithmetic and mathematics
- Fluent in English for both written and verbal communication
- Ability and willingness to work overtime & weekends
- Ability to lift 50 pounds
Salary : $28
