What are the responsibilities and job description for the Host/Hostess position at TORCH Kitchen & Bar?
Job Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service within the restaurant. The ideal candidate will possess excellent customer service skills and a passion for hospitality.
Duties
- Greet guests as they arrive and provide a warm welcome.
- Manage the seating chart and ensure that tables are filled efficiently.
- Take reservations over the phone and in person while maintaining an organized reservation system.
- Communicate effectively with servers and kitchen staff to ensure timely service.
- Assist guests with any inquiries or special requests, demonstrating exceptional guest relations.
- Maintain cleanliness and organization of the host/host area.
- Handle phone calls with professionalism, providing information about the menu and restaurant services.
- Support restaurant staff during busy periods by helping with additional tasks as needed.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with POS systems is a plus.
- Excellent communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others in a team-oriented setting.
- Knowledge of restaurant operations and etiquette is beneficial.
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Midlothian, VA 23113 (Required)
Ability to Relocate:
- Midlothian, VA 23113: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12