System Administrator (Windows)

Torch Technologies is seeking a highly skilled System Administrator (Windows) to provide comprehensive technical support for the Missile Defense Agency's (MDA) Desktop Engineering Services (DES) and Systems Engineering Unit (SEU) customers. This role demands a proactive individual who is proficient in maintaining and optimizing Windows-based systems while collaborating with various teams to ensure operational excellence.

Key Responsibilities:

• System Operations: Oversee and maintain the operation of Windows-based computer systems, working closely with system and network administration teams as well as program personnel.
• Security & Configuration Management: Implement, manage, and enforce Group Policies and other security configurations within Active Directory environments.
• System Diagnostics & Troubleshooting: Review Windows Event Logs and Registry settings to troubleshoot installation issues and identify system discrepancies.
• Networking Support: Provide support for network configurations, troubleshooting, and management of Cisco IOS devices and networking environments via the Cisco command line interface.
• M&S System Administration: Manage the day-to-day operations of hardware and software for modeling and simulation (M&S) systems, ensuring smooth functionality and high availability.
• Maintenance & Operations: Provide hands-on system administration support, performing ongoing system maintenance and operational activities.
• Software & Hardware Enhancement: Assist in the building, configuring, and troubleshooting of software and hardware upgrades, application deployments, and infrastructure enhancements.
• Incident Response & Problem Resolution: Identify and resolve computer, server, and network system issues promptly, minimizing downtime and ensuring system reliability.
• Status Reporting: Continuously communicate system status and updates to ensure compliance with lab specifications and operational requirements.
• Collaboration: Foster clear communication and alignment between government and contractor teams to ensure consistent technical direction and understanding.
• IT Architecture & Strategy: Support high-level IT architecture decisions and development activities, ensuring that best practices and standards are followed across all M&S products.
• Security Remediation: Review ACAS vulnerability findings and apply necessary operating system and software patches as part of an ongoing remediation effort.
• PowerShell Scripting & Automation: Develop and deploy Windows PowerShell scripts to automate system management tasks, software deployment, and other administrative utilities.
• Daily Operations Support: Provide consistent, daily operational support (five days a week) for development and operational assets.
  
  

Minimum Qualifications:

• Education & Experience: Bachelor’s or Associate degree in a relevant Science field with 10 years of professional experience in systems administration.
• Certifications:
• Active CompTIA Security certification.
• Active CompTIA A certification.
• Active Security Clearance is required.
• System & Network Knowledge:
• Strong proficiency in installing, troubleshooting, repairing, and maintaining Windows-based computers and network equipment.
• Extensive experience with Windows 10, Windows 11, and Windows Server 2019 or newer systems.
• Deep familiarity with Active Directory administration.
• Knowledge of virtualized environments such as VMware or Hyper-V.
• Strong grasp of networking fundamentals and switch configurations.
• Scripting & Automation: Expertise in Windows PowerShell scripting for task automation and system administration.
• DoD Compliance: Must meet the experience, training, and certification requirements for DoD 8140.01 / DoD 8570.01 IAT Level II certification (e.g., Security CE or higher).
• Communication & Documentation: Exceptional interpersonal and communication skills, with experience in documenting processes and providing end-user training.
  
  

Preferred Qualifications:

• Education & Experience: Bachelor’s or Associate degree in a relevant Science field with 20 years of professional experience in systems administration.
• Advanced Troubleshooting: In-depth experience using advanced Windows troubleshooting techniques within a large-scale enterprise network.
• PowerShell Expertise: Extensive experience utilizing Windows PowerShell for system administration within an enterprise environment.
• Performance & Infrastructure Knowledge: Understanding of application performance optimization, Windows operating system internals, and network infrastructure concepts.
• MDA Experience: Prior experience with the Missile Defense Agency (MDA) or related Missile Defense System elements, or similar systems engineering environments .
  
  

This is a critical role supporting the MDA’s mission, requiring a combination of technical expertise, problem-solving skills, and clear communication. If you are passionate about systems administration, security, and working on impactful projects, we encourage you to apply!

Job Type: Regular Full-time

Security Clearance: Secret

Schedule: M-F; 8-5

Work Location: Huntsville, AL

Travel: yes, 0-10%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays. 

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

­All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.