What are the responsibilities and job description for the Dispatcher position at Torque Transportation?
We are looking for a reliable Dispatcher to act as a communication point for all transportation calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in hectic situations. You must be able to multi-task as well as take the appropriate action with little supervision.
Responsibilities
- Receive calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for deliveries
- Prioritize calls according to urgency and importance
- Use phone to send drivers, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (Excel)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
Salary : $45,000 - $55,000