Tax Specialist II

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist customers either in person, on the telephone and/or via email in a courteous and helpful manner.
• Receives monies for payment of taxes at the counter and by mail and processes all payments accurately. Verify that the amounts listed on tax bills and checks for payments are equal and prepare payments to be entered into the computer system. Balance daily income with report and make deposits.
• Post payments, handle money accurately and balance large sums of money, and create bank deposits daily. Maintain and balance cash drawer and secure it in the vault daily.
• Prepares miscellaneous and tax receipts.
• Must be able to prepare the distribution and refund checks as directed by the County Treasurer, Chief Deputy Treasurer and/or Treasury Controller.
• Assist in the completion of research pertaining to previous tax payments and other matters of importance to the Treasurer’s Office. Assists abstract companies, lending agencies, and all State Agencies with research of tax records.
• Assist in a wide variety of other office duties including but not limited to: typing memos, letters and emails, processing and maintaining reports, office supply orders, and various bookkeeping duties as needed.
• Must be willing to pick up daily mail and make deposits at the bank.
• Must be able to maintain concentration to perform duties of a repetitive nature.
• Must have interpersonal skills to work in an open setting and maintain concentration with frequent distractions.
• Must be able to read and copy information quickly and accurately.
• Must be able to write or print legibly to ensure that records are preserved for future use.
• Must be able to handle the bankruptcy case files as they directly relate to tax collections. This includes preparing documents for bankruptcy court and communicating with all involved parties.
• Must be able to keep current on bankruptcy law changes that directly relate to tax collections.
• Direct and assist in supervising and/or training subordinate personnel, if requested to do so by the Treasurer or Chief Deputy Treasurer.
• Must be able to perform all duties with minimal supervision. Employee may be required to work irregular hours, attend job-related meetings and/or trainings.
• Communicate with property owners and lien holders to inform them of delinquencies on mobile homes and the deadlines to pay before action is taken to sell property.
• Type and file liens with the Department of Motor Vehicle on delinquent mobile homes.
• Work with printing companies each year to process the delinquent mobile home notices including obtaining written price quotes and submitting an electronic file.
• Perform any other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED required.
• Must have a valid New Mexico’s Driver’s license.
• Work experience in office setting required.
• Experience in tax collection required.
• Supervisor experience preferred.
• Ability to understand and communicate in English.
• Knowledge of basic math.
• Knowledge of map descriptions.
• Knowledge of how to properly operate calculators, computers and other office equipment.
• Knowledge of filing systems and various office routines.
• Ability to accept and carry out orders from the Treasurer, Chief Deputy Treasurer and/or other supervising staff.
• Ability to perform the essential duties listed below.
• Ability to perform the essential duties in the work conditions described below.
• Ability to work with the equipment, tools and materials listed below.
• Ability to effectively communicate with co-workers, customers and other offices.
• Must know how to use Microsoft Office software applications.

PHYSICAL FUNCTIONS:

• Ability to lift up to 20 pounds from waist level to shoulder level or from waist level overhead. Ability to lift and/or carry up to 30 pounds. A dolly may be used in transporting supplies throughout the building that are heavy.
• Ability to sit up to 4 hours at a time, up to 10 hours total per day. Opportunities do exist to move about as necessary.
• Ability to stand and/or walk for short times, typically not to exceed 3 hours per day.
• Must have ability to crouch and bend up to 5 times a day, retrieving documents in the office.
• Ability to work with arms bent for 4 hours, a total of 10 hours per day.
• Ability to push/pull with arms with a force up to 5 pounds, up to 15 times total per day.
• Ability to use hands and fingers to grasp/manipulate equipment and materials, to include paperwork, telephone, keyboard, calculator, tax roll books, and other items necessary to complete essential duties.
• Ability to coordinate use of hands and eyes in the operation of equipment, such as computer, calculator, and copier.