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Operations Technician

Tosca Services, LLC
Norton, MA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

Job Description

The Operations Technician works with the Service Center management team by providing operational support to ensure successful coordination and support of our team members as well as our production goals

Job Responsibilities :

  • Prepare team member hours and data input for accurate Tosca payroll submission
  • Maintain shift records to include production, shipping, receiving, quality, food safety etc.
  • In depth understanding of shipping process matching PO numbers to orders, working with drivers to take correct loads, making BOL's
  • Confirm proper completion of BOL and transportation paperwork and update into Tosca's shipping system
  • Meet and greet clients and visitors, send, and receive mail packages, schedule and coordinate meetings, lunches / deliveries, and other service center events
  • Manage files, maintain hard copy and electronic files
  • Create and modify documents using Microsoft Office
  • Coordinate and maintain records for staff office space, phones, parking, and office keys
  • Prepare business correspondences, mail, scan, or fax documents
  • Maintain forms for the company and post materials on bulletin board
  • Coordinate with service center supervisors to; communicate any special loads or shipments needed, meet out bound shipping goals and report any inventory concerns to Tosca Customer Service / Transportation
  • Communicate with Tosca customer service and transportation companies to create a schedule for daily pickup and delivery
  • Perform other related duties and assignments as required within the service center
  • Maintain a clean and safe work environment

Qualifications :

  • 1-3 years of experience in a plant / office role
  • Strong attention to detail and follow through are a must
  • Time management skills with the ability to multitask and meet deadlines
  • Working knowledge of shipping and receiving
  • Good planning and organizational skills
  • Well-developed and professional interpersonal and communication skills
  • Must be able to work with confidential information
  • Computer literacy, specifically MS Word and Excel
  • Ability to work occasional flexible hours and over time based on company / volume needs
  • Work Schedule

    1st shift

    Why Tosca?

    Named to the Atlanta Journal Constitution’s “Top Workplaces in Atlanta” two years in a row, Tosca promotes a culture of positivity and inspires our team members to go above and beyond — for themselves, each other and their community.

    We believe our team members deserve more than just a paycheck. They deserve to work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. It’s not just about being a great company, it’s about being great people and serving a higher purpose. Every Tosca employee can be proud of doing their part to reduce food waste.

    Our team members are provided with a wide range of programs to help them reach their full potential — personally and professionally.

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