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Operations Coordinator

Tosca
Charlotte, NC Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 2/20/2025
Job Description

The Operations Coordinator provides operational and administrative support to the service center management and team.

Job Responsibilities

  • Prepare team member hours and data input for accurate Tosca payroll submission
  • Perform final review of payroll hours for time card accuracy and submit to temp agencies for billing purposes
  • Track vacation time used by team members
  • Work with temporary staffing agencies or recruiters to schedule walk through interviews with Service Center Manager, coordinate orientations for both temp-to-hire candidates and direct hire Tosca team members
  • Maintain shift records to include production, shipping, receiving, quality
  • Responsible for ensuring successful shipping process – matching PO numbers to orders, working with drivers to take correct loads, making BOL’s
  • Coordinate with service center supervisors to; communicate any special loads or shipments needed, meet out bound shipping goals and report any inventory concerns to Tosca Customer Service/Transportation
  • Communicate with Tosca customer service and transportation to create a schedule for daily pickup and delivery
  • Use relevant systems to write, approve, and receive purchase orders.  Submit invoices to accounting for payments
  • Track invoices and spending in spread sheet to compare accuracy to end of month accounting close
  • Confirm proper completion of BOL and transportation paperwork and update into the appropriate Shipping system
  • Monitor Shipping and Receiving for timely service and inform management of any issues.
  • Perform random quality inspections of loads and report to the team
  • Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying
  • Meet and greet clients and visitors, send and receive mail packages
  • Schedule and coordinate meetings, interviews, lunches/deliveries and other office/service center events
  • Manage files, maintain hard copy and electronic files
  • Create and modify documents using Microsoft office
  • Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys
  • Prepare business correspondences; mail, scan or fax documents
  • Maintain forms for the company and post materials on bulletin board
  • Support office housekeeping activities for general office and service center areas
  • Maintain a clean and safe work environment
  • Perform other related duties and assignments as required within the service center

Qualifications

  • 1-3 years of experience in a service center/office role
  • Strong attention to detail and follow through required
  • Time management skills with the ability to multi task and meet deadlines
  • Working knowledge of shipping and receiving
  • Good planning and organizational skills
  • Well-developed and professional interpersonal and communication skills
  • Must be able to work with confidential information
  • Computer literacy, specifically MS Word and Excel
  • Ability to work occasional flexible hours and over time based on company/volume needs
  • Bilingual in Spanish is strongly preferred

Work Schedule

1st shift 7:00 a.m. to 3:00 p.m.

Why Tosca?

Named to the Atlanta Journal Constitution’s “Top Workplaces in Atlanta” two years in a row, Tosca promotes a culture of positivity and inspires our team members to go above and beyond — for themselves, each other and their community.

We believe our team members deserve more than just a paycheck. They deserve to work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. It’s not just about being a great company, it’s about being great people and serving a higher purpose. Every Tosca employee can be proud of doing their part to reduce food waste.

Our team members are provided with a wide range of programs to help them reach their full potential — personally and professionally.

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