Director of Control Systems

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Position Summary

We are seeking a Control Systems Director to work out of our West Allis, WI office. The Control Systems Director is responsible for the overall strategy, leadership, and execution of control system services for Toshiba’s North American Power Generation Services business. This role involves close collaboration with customers to determine their requirements, working with engineering to develop solutions, and coordinating with outside vendors for the bidding, planning, and execution of control services. The Director will develop and provide guidance, product direction, and vision for the controls product line, supporting OEM Services Sales, Technical Support, Toshiba Japan, and Commercial groups.

Essential Duties

Technical Expertise and Customer Interaction:

• Develop expertise in Toshiba Steam Turbine and Generator controls and Cyber Security. Act as an expert consultant to guide customers in planning and developing technical solutions. Build strong internal relationships with Toshiba Japan.
• Work directly with customers to influence technical specifications and support the sales team in closing key orders. Lead the development of proposals, ensuring compliance with customer specifications by collaborating with engineering, product managers, and proposal managers.
• Interpret single line diagrams and convert them into product specifications.
• Assist customers in troubleshooting and analyzing protection and control systems, including necessary commercial and technical documentation.
• Serve as the primary point of contact during customer emergencies and operational questions. Ensure immediate and appropriate responses to customer requests, particularly emergencies.

Project Management and Execution:

• Directly manage I&C Field Technical Advisors. Support project planning and ensure compliance with customer requirements and on-time execution.
• Plan, organize, and direct project execution with engineering, commercial, field services, and Toshiba Japan. Ensure timely planning from award to execution, coordinate staffing and resources, and manage projects to meet deadlines and budgets. Lead pre-project planning to ensure all materials, tools, procedures, and drawings are ready and requirements are clear.
• Act as a liaison to ensure communication among customers and key contacts, providing follow-up on project progress and documenting scope changes. Prepare and utilize a project schedule for tracking progress and staffing. Deliver and record project transmittals, update the project budget, and maintain the customer invoicing schedule.

Product Line Strategy and Competitive Analysis:

• Investigate and validate competitive technologies or partnerships to enhance product competitiveness. Develop product line strategy through customer research and understanding of end-user needs.
• Manage the installed capital equipment and develop a CapEx budget to maintain compatibility and compliance with Cyber Security regulations.
• Collaborate with internal sales and engineering resources to communicate service, parts, and upgrade opportunities directly with customers. Communicate customer needs internally to offer customized, engineered solutions.

Administrative and Additional Responsibilities:

• Manage bi-weekly Toshiba and Cybersecurity calls, including agenda and action items.
• Plan and attend month-end close activities.
• Oversee order receipt, review, and acknowledgment with administrative support.
• Lead complex controls proposals for upgrades, HMIs, and security with Field Service support. Review all controls proposals.
• Maintain control and documentation of troubleshooting with the assistance of engineering.
• Oversee spare parts management.
• Prepare and present technical presentations at industry conferences.

Education and Required Experience

• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or related field.
• 8 years of experience in Controls Engineering within a service environment, preferably in the power generation industry.
• Proven project planning and management experience.
• Above average verbal and written communication skills, including the organization and direction of technical personnel, experience in procedure and process documentation, and technical report writing.
• Expert organizational skills to manage multiple projects on various timelines.
• Proficiency in Emerson and/ or Siemens control systems. Proficient in Microsoft Office and MS Project.
• Familiarity with product and document management, including PDM systems, is preferred.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.

Work Environment

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate. Frequently the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer