Marketing Coordinator

Hourly Rate: $22.00 to $24.00 depending on experience

Toshiba America Business Solutions, a leader in digital technology, has an excellent opportunity for a Marketing Coordinator to work at our headquarter office located in Lake Forest, CA. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.  

Explore the Learn More section below to learn more about Toshiba America Business Solutions.

Summary:

The Marketing Coordinator position will provide support in the area of marketing programs, collateral, advertising, events and PR.

Responsibilities:

• Support the planning and implementation of marketing projects related to:
• Product Marketing
• Marketing Communication
• Advertising
• Promotion
• Marketing Collateral
• Assist in event planning and coordination.
• Track, assess and distribute sales collateral (internal sales contest emails, charts, record-breaking months).
• Maintain files, logs records of events and activities,
• Maintain purchase orders and other marketing project specific documentation.
• Track all marketing expenses according to Toshiba policy.
• Update marketing proposals and materials as requests.
• Assist in the preparation CSR packages, track activities and report accordingly.
• Track marketing expenses by marketplace.
• Update content for social media (Facebook, LinkedIn, Twitter).
• Support in the production of the monthly employee newsletter. Generate department reports and track programs data as required.
• Perform other related duties as assigned.
  
  

Qualifications:

• High School Diploma or GED
• 3 years of experience providing support in a combination of:
• Marketing Communication
• Public Relations
• Advertisement
• Events
• Report Generation
• Good verbal and written communication skills
• Comfortable with Adobe Creative Suite for internal newsletter, sales flyers, postcards and print ads.
• Knowledge of Microsoft (Word, PowerPoint, Excel).
• Good organizational skills
  
  

What You’ll Do

• Manage the ESS Enterprise National Account billing activities and the performance of TABS Contract Billing Operations, and its Administrators including but not limited to coaching, training, and development.
• Project manages direct reports with emphasis on client service contract billing and contract administration support according to the contractual obligations TABS holds with its clients.
• Risk mitigation and oversight of all service contracts, billing operations, rate escalations, billing accuracy, contract creation and maintenance, contractual administration and JSOX compliance.
• Develops, establishes, and manages customer service performance metrics based on the contractual agreements with the client.
• Document and ensure processes and procedures are updated timely according to changes in the business and contractual scope of the agreement.
• Report metrics to the Director of Pricing and Billing Operations and client executive team members.
• Establish client relationships with key executive leadership to review operational performance ensuring top-tier customer service experiences.
• Establish business indicators and monitor performance for executive business decisions, client satisfaction and employee performance metrics.
• Take corrective action as needed to ensure service level agreement targets are met and TABS avoids all contractual and financial risk.
• Collaborate and establish cross functional policies and procedures correlated to Supply Chain Management, TABS/TBS Operations, Contracts, Pricing and Implementation driving toward automation and expense reduction using LEAN and DMAIC methodologies.
• Perform other duties as assigned
  
  
  

What’s in it for you?

• Group health coverage (medical, dental, & vision) 
• Employee Assistance Programs 
• Pre-tax spending accounts 
• Pet Insurance 
• 401(k) plan 
• Company provided life insurance 
• Employee discounts 
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days. 
  
  
  

 

Learn More 

The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/   

Join Our Talent Community 

Glassdoor Reviews 

Our Commitment to Sustainability 

News Archive 

Solutions & Services 

Our Office Products 

eBRIDGE® Global Print - 2023 Stevie® Award Winner 

Toshiba Office Collection Virtual Demonstration (YouTube) 

Client Testimonials (YouTube Playlist) 

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.