What are the responsibilities and job description for the Shop Technician I position at Toshiba Business?
- Hourly range $16.19 to $19.00 depending on experience.
What You’ll Do: Provide customer service by preparing office equipment for delivery to customers and maintaining, servicing, and repairing office equipment in-house.
Responsibilities:
- Responsible for the setup of all equipment requested for demo pool, sold orders, service loaners, and refurbished equipment at an on-site location.
- Ensure showroom is in working order and machines are maintained in a clean and proper manner; confirm machines have the proper paperwork, accessories, supplies, and updates, review the accuracy of serial numbers and products on order staging paperwork.
- Troubleshoot failures and repairs for copiers/fax/duplicators equipment; refurbish used equipment, which includes cleaning and repairing.
- Maintain tools and test equipment to ensure they are in service-ready condition.
- Assist with warehouse duties- loading and unloading machines from delivery trucks; complete assignments according to priority while executing proper time management.
- Assist with delivering equipment during high-volume requests.
- Submit accurate and legible setup call reports. Ensure all demo and sale equipment is set up to Toshiba's standards and meets installation schedules; communicate with Shop Supervisor concerning problems preventing the release of equipment.
- Complete service training as required by Toshiba Business Solutions and complete basic dealer and manufacturer training on specified systems; attend department meetings as required.
- Maintain Shop Area in a clean and orderly fashion.
- Responsible for other related duties as assigned.
- High School Diploma, GED, or equivalent experience.
- A minimum of one year of experience as a Shop Technician or in technical repair and service of copier/office equipment.
- Ability to lift 50lbs. The job involves frequent bending, lifting, and reaching.
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- Pet Insurance
- 401(k) plan
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.
Salary : $16 - $19