What are the responsibilities and job description for the Field Service Technician position at Toshiba Global Commerce Solutions?
Toshiba Global Commerce Solutions is the global leader in retail store technology. Our innovative solutions enhance customer engagement, transform the in-store experience, and drive digital transformation. We are retail’s first choice for integrated in-store solutions, working together with a global team of dedicated business partners to advance the future of retail.
This is a full-time on-site role for a Field Service Technician, located in Missoula, MT. The Field Service Technician will be responsible for installing, maintaining, and repairing retail store technology solutions. Day-to-day tasks include troubleshooting hardware and software issues, ensuring equipment functionality, conducting regular maintenance, and providing excellent customer service. The technician will also be responsible for maintaining detailed service records and staying updated on new products and technologies.
- Experience with installation, maintenance, and repair of retail store technology solutions
- Proficiency in troubleshooting hardware and software issues
- Ability to conduct regular maintenance and ensure equipment functionality
- Strong customer service skills
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Technical certifications or relevant experience in electronics or IT
- High school diploma or equivalent; relevant technical certifications preferred
