What are the responsibilities and job description for the Assistant Spa Manager position at Toska European Spa Boutique?
Toska Spa, a luxury skincare destination in Coral Gables, is seeking an experienced and motivated Assistant Spa Manager to join our team. The ideal candidate will have a passion for the beauty and wellness industry, exceptional leadership skills, and a commitment to delivering outstanding client experiences. As the Assistant Spa Manager, you will support the Spa Manager in overseeing daily operations, managing staff, and ensuring the spa runs smoothly and efficiently.
Compensation: $52,000 - $55,000 per year, based on experience, plus commission on retail sales.
Responsibilities:
• Assist the Spa Manager in overseeing daily spa operations, ensuring the highest level of service and client satisfaction.
• Supervise, train, and motivate staff, including estheticians, front desk, and support teams.
• Manage scheduling and ensure adequate staffing levels to meet client demands.
• Handle client inquiries, feedback, and complaints professionally to maintain a positive spa experience.
• Support staff in meeting sales goals, including promoting services, packages, and retail products.
• Maintain a clean, organized, and luxurious environment that aligns with Toska Spa’s brand standards.
• Monitor inventory levels and coordinate with suppliers to ensure product availability.
• Assist with administrative duties such as payroll, client records management, and spa reporting.
• Stay updated on new skincare technologies, treatments, and products offered by Toska Spa.
• Ensure compliance with health and safety regulations and spa protocols.
Qualifications:
• At least 2 years of lead or supervisory experience in a luxury spa, salon, or hotel environment.
• Strong leadership and interpersonal skills with the ability to motivate and support a diverse team.
• Proficiency in English, both spoken and written.
• Exceptional customer service skills and the ability to handle client concerns with professionalism.
• Detail-oriented and organized, with the ability to manage multiple tasks effectively.
• Familiarity with spa software systems for scheduling and client management.
• Passion for the skincare and wellness industry, with a commitment to ongoing education and growth.
• Ability to work flexible hours, including evenings and weekends.
If you are an enthusiastic and organized individual with a passion for luxury spa management, we invite you to apply today. We look forward to reviewing your application.
Salary : $52,000 - $55,000