What are the responsibilities and job description for the Retail Sales Manager position at Total By Verizon?
Company Overview
Total Wireless Retailers is a leading provider in the retail telecommunications industry, dedicated to delivering exceptional mobile services and products. Our mission is to empower customers with the latest technology and unparalleled service.
Summary
As a Retail Sales Manager at Total Wireless you will be located in a dynamic retail environment where you will engage with customers to provide outstanding service and support. This role is essential in driving sales and enhancing customer satisfaction through effective communication and product knowledge.
Responsibilities
- Engage with customers to understand their needs and provide tailored solutions.
- Demonstrate product features through engaging product demos.
- Process transactions accurately using POS systems and handle cash responsibly.
- Maintain an organized stockroom and ensure shelves are well-stocked with merchandise.
- Upsell additional products and services to enhance customer experience.
- Provide exceptional phone etiquette when addressing customer inquiries.
- Collaborate with team members to achieve sales targets and improve store performance.
- Stay informed about the latest products, promotions, and industry trends.
Qualifications
- Strong communication skills to effectively engage with customers.
- Proven experience in upselling or sales roles within retail environments.
- Ability to handle cash transactions accurately and responsibly.
- Basic math skills for transaction processing and inventory management.
- Experience with product demonstrations to showcase features effectively.
- Bilingual abilities are a plus for serving diverse customer bases.
- Familiarity with stock management processes is beneficial but not required.
- Positive attitude and willingness to learn about new technologies.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20