What are the responsibilities and job description for the Carrier Services Account Executive position at Total Communications, Inc.?
Technology Focused. Client Driven.
LEADING TECH TRANSFORMATION TO UNLOCK HUMAN POTENTIAL
Our mission is to help IT professionals do more with less. As a premier technology solutions provider, our certified engineers and technology experts work with organizations to develop customized solutions that meet specific requirements.
- We go beyond technical solutions to build long-term relationships.
- We empower our employees to do what's right for the client, and we recognize that a healthy workplace is essential for long-term success.
- We offer competitive salaries and benefits, as well as opportunities for professional development.
Our Commitment to Excellence
- Integrity: We act with uncompromising ethics in all we do, building trust through honest and respectful relationships. As our first core value, this serves as the foundation for all others.
- Teamwork: We are committed to a “one company, one team” environment, where our best work is produced through collaboration and support.
- Innovation: We encourage the exploration of new ideas and strive for continuous improvement, satisfying clients with groundbreaking technology solutions and superior quality, value, and service.
- Expertise: We leverage our colleagues’ diverse strengths and centuries of combined experience to serve as trusted advisors to our clients, helping them achieve their business goals.
- Dependability: We work tirelessly to earn our reputation by demonstrating consistent behaviors, delivering promised results, and applying the same level of service to each of our clients.
Wonder What it’s Like Working at Total? What is it like to work at Total Communications? Working at Total Communications means being part of a dynamic and exciting team-oriented environment. It's fun, innovative, and challenging, offering a learning environment where you have the chance to grow and take on new responsibilities. Do you accept proactive applications even if I can’t find a role that fits my professional background? We’re always looking for top talent, so if you don’t see a particular position, send an email to careers@totalcomm.com with your resume and cover letter describing why you would be a great fit. Do I have to have a technology background to work at Total? No. While many of the roles at Total do require technological experience, there are others that do not, such as in marketing, sales, finance, and human resources. If you have a strong interest in technology and are willing to learn, you can still have a successful career at Total without a formal technical background. What can I expect after submitting my resume? Upon applying for a position, our team will review your qualifications and contact you for further discussion if your skillset meets the needs of the role. Does Total conduct pre-employment verifications Yes. Pre-employment verifications are based on job requirements, and may include, but are not limited to: medical, drug, criminal background, education, citizenship, professional reference and/or skills assessment.
We Put Our People First
Flexible / Hybrid Work Arrangements
We offer a variety of work arrangements, including hybrid and remote roles. The specific work arrangements for each role may vary depending on your location.
Comprehensive Compensation and Benefits
We offer a comprehensive compensation and benefits package, including competitive salaries, performance-based bonuses, comprehensive healthcare benefits.
Industry Pioneer
For more than 40 years, Total has been on the leading edge of technology, developing meaningful, longstanding partnerships along the way.
Supportive and Collaborative Environment
Boasting a company tenure of 18 years, Total’s foundation has been built upon years of teamwork and expertise building technology solutions for businesses of all sizes.
Paid Time Off
Total encourages employees to take time away from the daily grind to refresh and recharge through our generous paid time off and company holidays.
Employee Referral Program
Our employees are our best recruiters and that's why we offer a generous referral bonus program. Refer an external candidate who is hired into a full-time position, and you can earn up to a $5,000 bonus.
Join Us in Shaping the Future of Technology
Our focus starts and ends with our clients, partners and teammates. If you’re a client-centric professional ready to innovate and collaborate with an amazing team, we want to hear from you!
Carrier Services Account Executive
ROLE SUMMARY
Total Communications is looking to hire an Account Executive responsible for winning new business and driving revenue growth in our Carrier Services division. The AE builds their funnel by setting appointments and meeting with clients to advise them on telecom and data network carrier options that best meet their needs.
CORE RESPONSIBILITIES
- Prospect, cold call and meet with clients to sell Total Communications’ key carrier service solutions from our strategic partners such as Comcast, Windstream, Ring Central, Frontier, Cox, AT&T, and 8×8.
- Consistently develop and maintain a pipeline of leads and qualified prospects that yield new revenue and logo production levels towards monthly quota goals.
- Effectively communicate and demonstrate the features and values of our offerings.
- Close the deal and drive the account management process by supervising all phases of sales cycle to ensure effective installation and integration of client-centric solutions.
- Manage customer relationships, expectations and concerns regarding products and services.
- Achieve and exceed monthly sales goals and create additional revenue opportunities.
- Develop relationships with the end-users of the organization and generate meaningful sales.
- Maintain accurate account creation, revenue forecasting and qualification in CRM, including updating relevant information as needed.
- Ability to be strategic, possess strong analytical skills and negotiation skills.
IDEAL KEYS FOR SUCCESS
- Three or more years of sales and major accounts experience with repeated success as a top performer and closer.
- A self-motivated hunter who thrives on the daily numbers; eager to win business by picking up the phone, setting appointments, and meeting with clients.
- Ability to sell network services and goods where technical knowledge is required.
- Proven experience providing client-centric solutions to large clients.
- Aptitude for identifying creative solutions to resolve complex and difficult issues.
- Expert in network building, negotiation, critical thinking, and issue resolution skills.
- Experience working with solution-based or value-based selling.
