What are the responsibilities and job description for the Major Account Manager (CT) position at Total Communications, Inc.?
Technology Focused. Client Driven.
Our mission is to help IT professionals do more with less. As a premier technology solutions provider, our certified engineers and technology experts work with organizations to develop customized solutions that meet specific requirements.
- We go beyond technical solutions to build long-term relationships.
- We empower our employees to do what's right for the client, and we recognize that a healthy workplace is essential for long-term success.
- We offer competitive salaries and benefits, as well as opportunities for professional development.
Our Commitment to Excellence
- Integrity: We act with uncompromising ethics in all we do, building trust through honest and respectful relationships. As our first core value, this serves as the foundation for all others.
- Teamwork: We are committed to a “one company, one team” environment, where our best work is produced through collaboration and support.
- Innovation: We encourage the exploration of new ideas and strive for continuous improvement, satisfying clients with groundbreaking technology solutions and superior quality, value, and service.
- Expertise: We leverage our colleagues’ diverse strengths and centuries of combined experience to serve as trusted advisors to our clients, helping them achieve their business goals.
- Dependability: We work tirelessly to earn our reputation by demonstrating consistent behaviors, delivering promised results, and applying the same level of service to each of our clients.
Wonder What it’s Like Working at Total?
Working at Total Communications means being part of a dynamic and exciting team-oriented environment. It's fun, innovative, and challenging, offering a learning environment where you have the chance to grow and take on new responsibilities.
We’re always looking for top talent, so if you don’t see a particular position, send an email to careers@totalcomm.com with your resume and cover letter describing why you would be a great fit.
No. While many of the roles at Total do require technological experience, there are others that do not, such as in marketing, sales, finance, and human resources. If you have a strong interest in technology and are willing to learn, you can still have a successful career at Total without a formal technical background.
Upon applying for a position, our team will review your qualifications and contact you for further discussion if your skillset meets the needs of the role.
Yes. Pre-employment verifications are based on job requirements, and may include, but are not limited to: medical, drug, criminal background, education, citizenship, professional reference and/or skills assessment.
We Put Our People First
Join Us in Shaping the Future of Technology
Our focus starts and ends with our clients, partners and teammates. If you’re a client-centric professional ready to innovate and collaborate with an amazing team, we want to hear from you!
Major Account Manager (CT)
ROLE SUMMARY
Total Communications is looking to hire an IT solutions sales champion to drive revenue growth and bring in new business to our Integrated Technology Solutions (ITS) division. Serving as a trusted advisor, the MAE owns their territory and is responsible for the acquisition of new clients, as well as the management and growth of their book of business. Focusing on a set of strategic account targets with well-defined go-to-market sales plays, you will have direct access to senior leadership and a team of highly competent consultants that can provide technical sales support.
CORE RESPONSIBILITIES
- Hunt for new business and consistently maintain a pipeline of leads that yield new enterprise sales opportunities with prospects who would benefit from services and products offered by Total Communications.
- Develop a strong understanding of customers’ pain points, business models, and desired outcomes to effectively advise on customized technology solutions.
- Model best practice selling methodologies to negotiate the configuration, pricing and implementation of Total Communications’ services and products.
- Establish key vendor relationships and work collaboratively to identify and develop new opportunities that continuously improve overall alignment.
- Monitor and coordinate the delivery of Total Communications’ services and products to drive client retention, renewals, upsells and customer satisfaction.
- Manage customer activity within CRM for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.
IDEAL KEYS FOR SUCCESS
- A self-motivated salesperson who thrives on the daily numbers, and is eager to network, prospect and win business.
- 5 years of sales experience, ideally with 2 years of selling consulting services in one or more of the following areas: Security, Data Center, Enterprise Networking, Collaboration.
- Demonstrated ability to present and influence credibly and effectively at all levels of the organization, including executive and C-level. The credibility, technical knowledge, and maturity necessary to give high-quality input and presentations is a must.
- Expert in network building, negotiation, critical thinking, and issue resolution skills.
- Experience working with solution-based or value-based selling.
