Medical Receptionist

Summary:

This position is responsible for scheduling Pain Management appointments, checking in and out patients, collecting copays, checking out patients, greeting patients, and creating monthly and yearly reports.

Receptionist receives and greets patients. Has patients fill out form with general, medical history and sign appropriate insurance information. Places fee tickets of visiting patients in time-sequence lineup for Pain Management staff. Monitors waiting patients, and attempts to resolve delays.

* Responds to requests for basic information.

* Determines reason for visit requests. Decides what type of appointment category in which to enter the patient. Schedules needed appointments appropriately.

* Tracks patient insurance information. Electronically scans updated insurance information and current patient identification cards.

* Asks for clarification on all electronic charts that seem incomplete.

* Receives vendors.

* Inform patient of referral status, and try to obtain referral if needed.

* Fill in other positions at front desk area as needed.

* Check patients out and accept patient co-pays.

* Chart prep for following day.

* Discuss and collect patient balances.

* Create monthly and yearly reports.

* Balance money drawer at the end of the day.

The above specified tasks may not be the only duties assigned. Employees will be required to carry out any other job-related instructions requested by their supervisor, subject to reasonable accommodations.

The above specified tasks may not be the only duties assigned. Employees will be required to carry out any other job-related instructions requested by their supervisor, subject to reasonable accommodations.

Activity and knowledge requirements
Work environment
* Normal exposure to weather and temperature extremes.
* Work Monday through Friday 8:30AM to 5:30PM and (1) to (2) Saturdays a month 8AM to 5PM depending on patient scheduling.

Physical effort:
* Normal physical mobility, which includes movement from place to place.
* Normal physical agility, which includes ability to maneuver body while in place.
* Normal physical strength to handle routine office materials and tools.
* Normal physical strength to handle 25-pound object, taking frequency into consideration.
* Normal dexterity of hands and fingers.
* Normal coordination, including eye-hand, hand-foot.
* Above average endurance.

Knowledge requirements:
* High school diploma or GED equivalent.
* Minimum of (1) to (2) years medical receptionist experience.
* Must have excellent customer-service orientation.
* Must have strong team orientation.
* Receptionist must have a strong working knowledge of the practice management software as they will be required to enter patient data.

Mental effort:
* Normal concentration/intensity.
* Normal memory, taking into consideration the amount and type of information.
* Normal complexity of decision making.
* Normal time pressure of decision making.
Communication
* Normal verbal communication.
* Normal written communication.
* Normal nonverbal communication.
Sensory abilities
* Normal ability to see, distinguish colors and hear.
* Normal sense of touch.

Qualifications and Skills:
0">
0">

Excellent Customer Service, Computer Knowledge, Medical Terminology, and Electronic Medical Record
0">

0">

0">
Preferred:

Team Player:Works well as a member of a group

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic:Shows intense and eager enjoyment and interest

0">
Experience

0">

0">
Preferred

(1) to (2) years:Medical Office Experience

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $12 - $15