Logistics Coordinator

Logistics Coordinator

We are currently seeking a talented and highly motivated professional who has great customer service skills. This is an entry level position and experience is not required. A willingness to learn and a team mentality will make you a successful candidate.

Primary duties

• Negotiate with transportation providers to obtain the best rates and service
• Manage the booking and tracking of all outbound and inbound shipments, ensuring all orders are delivered safely and timely.
• Provide timely updates and identify solutions when issues occur-work well under pressure
• Familiar with Microsoft Office and a quick study on software systems
• Develop and maintain contractual relationship with freight vendors
• Answer questions and resolve customer/carrier issues- problem solving skills
• Coordinate and process all shipping paperwork for both customers and carriers. This includes both domestic and international shipments.
• Identify and measure cost savings solutions for assigned customers-initiative
• Support customers with claims and shortages- professional writing and verbal skills
• Review and approve all freight invoices
• Ability to work well with peers and with cross functional teams
• Ability to work accurately, with interruptions, to meet deadlines
• Receive calls and e-mails from vendors and customers – requires excellent phone and professional writing skills
• Process orders, route and monitor shipments – attention to detail
• Any other duties as assigned.
• Requirements:

High school diploma or equivalent necessary. Some College beneficial

• To perform this job successfully, the person must be able to work well with others in the spirit of cooperation.
• Must have excellent verbal and written communication skills when communicating with customers or teammates.
• Must have strong Excel skills and systems aptitude
• Transportation or shipping experience beneficial, but not required.
• Must be organized, dependable, self-motivated, professional person with the ability to set priorities, manage multiple tasks, and meet deadlines.
• Ability to create and implement standard operating procedures, but able to flex as required.
• Reliable, punctual, accountable and possess excellent customer service skills.

We offer a competitive wage and benefit package including health, dental, vision, retirement savings plans and Flexible Spending Account.

TDI is a drug-free work place.

Job Type: Full-time

Schedule: 8-hour shift/no weekends

Experience: Customer service: 1 year (Required)

TDI is an equal opportunity employer

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: In person

Salary : $20 - $22