Total Health Care, Inc.

Title: Medical Assistant (MA) Certified Medical Assistant (CMA)

Job Class Specification/Job Description

Grade:  TBD

FLSA:  Non-Exempt

Financial Disclosure: May be required to file

Designation as Essential Personnel: No

Job Summary 

Reporting to the Clinical Manager or Program Director and/or their designee, the Medical Assistant (MA) and Certified Medical Assistant (CMA) are responsible
 for performing physician support services that help ensure that
 the medical centers run efficiently. The Total Health Care MA/CMA
 is an integral member of the healthcare team and is recognized as being one of the
 first clinical staff to engage with a patient during a provider visit. The tone
 set for the visit by the MA/CMA can contribute to the overall impression of the
 clinic and influence how the patient engages with the care team.  

General responsibilities for all medical assistants may include both administrative as
 well as clinical duties. Administrative duties involve collecting demographic
 and payment information from Total Health Care’s (THC) patients at point of
 service, verifying and entering insurance information into THC’s Electronic
 Medical Records (EMR) systems (dental, CESH, substance abuse, or medical),
 patient registration, scheduling appointments, processing encounters, and
 assisting with the reduction of unnecessary write-offs and negative adjustments
 for uncollectible charges. Clinical activities include performing necessary
 clinical assessments such as vital signs and POC testing, giving injections,
 performing EKG’s, assisting with procedures, and documenting clinical
 activities in accordance with governmental and institutional guidelines and
 protocols.   

Licenses and Certifications 

Completion of an approved Medical Assistant program  

Completion of a nationally recognized Medical Assistant Certification Exam for Certified Medical Assistants 

Physical Demands    

Ability to lift, carry, push or pull heavy objects in excess of 75lbs as well as squat,
 walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and
 repetitive motions. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable
 accommodations may be made to enable individuals with disabilities to perform
 the essential functions. 

Work Environment  

Office setting.