What are the responsibilities and job description for the Patient Care Coordinator position at Total Health & Wellness OBGYN?
Job Title: Patient Care Coordinator
Location: Total Health and Wellness OBGYN and Med Spa
Job Type: Full-Time
About Us: We are a premier medical and wellness practice dedicated to providing comprehensive care that enhances the overall health and well-being of our patients. Our services include medical spa treatments, preventive care, hormone health, and a focus on functional medicine. As we expand, we’re seeking an organized and compassionate Patient Care Coordinator to join our team.
Position Overview: Front Desk Coordinator – Medical Practice & Growing Med Spa
Are you the friendly face everyone loves to see when they walk through the door? Do you thrive in a fast-paced environment where healthcare meets beauty? If you're reliable, upbeat, and bring both warmth and professionalism to every interaction — we want to meet you!
We're a busy, well-established medical practice and med spa looking for a Front Desk Coordinator who’s ready to be the heartbeat of our front office.
What You'll Be Doing:
- Greeting patients with a smile (seriously, your positive energy sets the tone!)
- Managing patient check-ins, check-outs, and appointment scheduling
- Verifying insurance and collecting co-pays with confidence
- Handling phone calls, emails, and patient inquiries with efficiency and grace
- Supporting both medical and aesthetic sides of our practice
- Collaborating with clinical staff and contributing to a smooth daily flow
Must-Haves:
- EPIC EMR experience – you know your way around the system like a pro
- Medical billing knowledge – from codes to claims, you’ve been there, done that
- Reliability – we need someone who shows up, steps up, and can be counted on
- A great attitude – you're solution-oriented, team-focused, and genuinely enjoy helping people
Nice-to-Haves:
- Experience in a OBGYN, med spa or dermatology setting
- An eye for aesthetics — and maybe a love for skincare too!
Perks:
- Competitive pay
- A beautiful work environment
- Opportunities for growth in both the medical and aesthetic industries
- Team events and a supportive, positive culture
If you're excited to be the first point of contact in a place where patients feel cared for and employees are valued — apply today! Let’s make every visit a great experience, together.
To Apply: Please submit your resume and a cover letter detailing your relevant experience to THWMANAGER@DRROZMD.COM
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Epic: 1 year (Required)
- Insurance verification: 1 year (Required)
Ability to Commute:
- Miamisburg, OH 45342 (Required)
Ability to Relocate:
- Miamisburg, OH 45342: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18