What are the responsibilities and job description for the Scheduling and Administrative Coordinator position at Total LifeCare, Inc.?
Total LifeCare is a homecare agency in Central NC that has been in business since 2002 providing caregivers to seniors and the disabled who wish to remain living safely in their own homes.
This position ensures that caregivers are matched to new and existing clients on the days of service in the clients' home. The right applicant must be able to work calmly under pressure, be very friendly and professional with both clients and caregivers. The ideal candidate will be dependable, prompt, work independently with minimal supervision and be a TEAM player. Previous home health scheduling experience is preferred and starting pay with experience is $18.00. We offer paid holidays and vacation time.
Main Responsiblities:
- Provide consistency in caregiver scheduling with clients.
- Maintain computer schedules and ensure timely data entry for clients and caregivers.
- Contact clients and caregivers regarding day-to-day scheduling changes.
- Monitor the telephony logs on a daily basis, making the appropriate corrections to the system to facilitate accurate processing of payroll and billing.
- Provide regular updates to the direct supervisor on any open shifts after an exhaustive effort has been made to staff the shifts.
- Provide timely reporting to direct supervisor on caregiver supply and demand.
- Perform general office duties including but not limited to word processing, filing, reception and telephone services.
- Maintain positive relationships with all clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
- Perform other functions as deemed appropriate by the management team.
Qualifications
- Medical administrative support
- Medical scheduling
- Medical office experience
- Clerical experience
- Driver's License
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 36 per week
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Paid training
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $20