What are the responsibilities and job description for the Comfort Consultant/Advisor position at Total Mechanical Systems?
Overview
Looking to take your career in sales to the next level? Total Mechanical Systems, part of the renowned Apex Service Partners network, has an exciting opening for a Comfort Consultant. We are looking for a driven and customer-focused professional to help homeowners find the best HVAC solutions tailored to their needs. With over 20 years of trusted service, Total Mechanical Systems offers a rewarding opportunity within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to help customers make informed decisions while growing your career, this is the opportunity for you!
Job Responsibilities
Customer Consultations – Visit customers’ homes and provide professional consultations for HVAC system replacements
Sales & Recommendations – Present tailored solutions and help homeowners choose the best HVAC products for their comfort and efficiency needs
Building Quotes – Create detailed estimates for HVAC replacement projects and follow up with customers to assist in moving sales forward
Customer Satisfaction – Maintain a high level of customer service by addressing any questions, concerns, or issues the client may have throughout the process
Technical Knowledge – Stay up to date on new HVAC products, energy efficiency options, and emerging technologies in the industry
Clear Communication – Explain HVAC system features, benefits, and financing options to ensure homeowners make informed decisions
Project Coordination – Work closely with the installation team to ensure seamless project execution from consultation to installation
Follow-Up & Relationship Building – Keep in touch with customers to maintain strong relationships and generate future business through referrals
Service Titan Software – Use industry-leading software to track quotes, follow-ups, and job details efficiently
Qualifications
Sales Experience – 2 years of in-home sales experience, preferably in the HVAC or home services industry
HVAC Knowledge – Understanding of heating and cooling systems, energy efficiency, and industry best practices (preferred but not required)
Customer-Focused – Strong ability to connect with homeowners, understand their needs, and provide expert recommendations
Strong Communication Skills – Excellent verbal and written communication skills with the ability to explain technical concepts in simple terms
Self-Motivated – Driven to meet and exceed sales goals while maintaining a high level of customer service
Attention to Detail – Ability to create accurate project estimates and ensure all details are clearly communicated to the customer
Driver’s License – Valid driver’s license with a clean driving record
Technology Proficiency – Familiarity with Service Titan or similar CRM software is a plus
Benefits
Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
Disability & Term Life Insurance – Financial security for you and your loved ones
Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
Ongoing Training & Development – Learn from industry experts and gain advanced sales and technical knowledge
Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
Growth Opportunities – Be part of a company that values career advancement and personal development
Total Mechanical Systems may conduct a pre-employment background check and drug test, subject to applicable laws.
Join our team at Total Mechanical Systems, a company with over 20 years of trusted service, and help homeowners find the best HVAC solutions. Apply today and take your career in HVAC sales to the next level with Apex Service Partners!
Total Mechanical Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
