What are the responsibilities and job description for the Residential Service Plumber position at Total Mechanical Systems?
Overview
Looking to continue your career as a Residential Service Plumber? Total Mechanical Systems (TMS) has an exciting opportunity for skilled plumbers who are passionate about delivering top-tier service and making a real impact in improving customer comfort every day. With over 20 years of experience, TMS has earned a reputation as one of Connecticut’s most trusted home service providers, specializing in plumbing, heating, cooling, electrical, and water treatment solutions.
As part of our team, you’ll work alongside highly trained professionals who take pride in precision, quality workmanship, and customer satisfaction. We invest in our employees with ongoing training, advanced technology, and career advancement opportunities. If you’re an experienced plumber looking for a stable, rewarding career with a company that values your expertise, this is the opportunity for you!
Job Responsibilities:
- Install, Maintain & Repair Plumbing Systems – Perform residential plumbing installations, service, and repairs, including pipes, fixtures, water heaters, and sump pumps.
- Diagnose & Troubleshoot Issues – Accurately identify plumbing problems and recommend effective solutions to homeowners.
- Fixture & Pipe Replacements – Install and replace faucets, toilets, water lines, valves, and other plumbing components.
- Water Heater Services – Repair and replace traditional and tankless water heaters.
- Leak Detection & Repair – Identify and resolve leaks in residential plumbing systems.
- Sewer & Drain Services – Perform drain cleaning and minor sewer line repairs.
- Customer Communication – Clearly explain issues, solutions, and maintenance recommendations in a professional manner.
- Service Documentation – Maintain accurate work orders and records using Service Titan or similar trade software.
- Code Compliance & Safety – Ensure all work meets local plumbing codes, regulations, and company safety policies.
- Work Independently & Adapt – Manage tasks efficiently with minimal supervision and flexibility for overtime or weekends as needed.
Qualifications:
- Experience – 3 years of experience as a plumber, with a focus on residential service.
- Certification – Plumbing certification or equivalent technical/trade school experience preferred.
- Technical Expertise – Strong knowledge of plumbing systems, including soldering and fixture replacements.
- Service Software Skills – Experience with Service Titan or similar software is a plus.
- Customer-Focused Mindset – Excellent communication and problem-solving skills to enhance the customer experience.
- Attention to Detail – Ability to perform accurate work while adhering to plumbing codes and regulations.
- Driver’s License – Valid license with a clean driving record.
Why Join Our Team?
- Comprehensive Benefits Package – Medical, prescription, dental, and vision insurance with minimal out-of-pocket expenses.
- Disability & Term Life Insurance – Financial security for you and your loved ones.
- 401(K) with Company Match – Plan for your future with a competitive retirement savings plan.
- Paid Time Off – Paid holidays and generous PTO for work-life balance.
- Ongoing Training & Development – Opportunities for continuous skill enhancement and career advancement.
Total Mechanical Systems may conduct a pre-employment background check and drug test, subject to applicable laws.
Who We Are:
At Total Mechanical Systems, we believe that Your Comfort Is Our First Priority. Since 2002, we’ve been committed to providing top-quality plumbing and home services with a focus on innovation, efficiency, and customer satisfaction. Our team of skilled professionals takes pride in delivering exceptional service, cutting-edge solutions, and long-term reliability for homeowners.
If you’re a dedicated Residential Service Plumber ready to advance your career with a company that truly values its employees, apply today and become part of the TMS family!
Total Mechanical Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
O