What are the responsibilities and job description for the Supervisor Front Desk position at Total Orthopedics & Sports Medicine?
Company Overview
Total Orthopedics & Sports Medicine is a leader in orthopedic care on Long Island, dedicated to helping patients return to their active lifestyles. With state-of-the-art facilities in Syosset, Massapequa, Deer Park, and East Meadow, we provide immediate access to specialized orthopedic care from highly awarded professionals.
Summary
Ensuring a welcoming and efficient experience. This role is vital in supporting our mission of providing extraordinary orthopedic care while enhancing patient satisfaction.
Greet and assist patients in a professional and friendly manner
- Manage incoming calls and direct them to the appropriate department
- Maintain a clean and organized front desk area
- Schedule and manage patient appointments
- Handle customer inquiries and provide accurate information
- Hire and train staff
- Evaluate staff performance
- Schedule staff work hours and location
- Possess strong leadership and planning abilities
- Maintain and manage chart keeping
- Work with the Management team to improve workflows
- Create and optimize employee schedules for shift coverage
- Maintain a working relationship with the team at all other offices
Skills
- Computer literacy
- Bilingual in English and Spanish is a plus
- Experience with phone systems is preferred
- Ability to type efficiently and accurately
- Strong time management skills to handle multiple tasks efficiently
Experience
Managing Front Desk 5 Years
Pay: $55,000.00 - $65,000.00 per year
If you are passionate about providing exceptional service in a healthcare environment and want to be part of a dedicated team that makes a difference in patients' lives, we invite you to apply today!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Massapequa, NY 11758 (Required)
Ability to Relocate:
- Massapequa, NY 11758: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000
