What are the responsibilities and job description for the Front Desk/Medical Assistant position at Total Point Healthcare Inc.?
*** URGENTLY HIRING FT and PRN Front Desk/Medical Assistants ***
Hours : 10am - 6pm Tuesday - Friday, 9am - 5pm Saturday, Sunday & Monday Closed
The Front Desk/Medical Assistant assists the Nurse Practitioner and nursing staff with documenting the patient encounter into the EMR. They also function to perform various patient care tasks, and exhibit teamwork characteristics with Physicians and other staff. The Medical Assistant is responsible for completing clinic and administrative tasks.
Essential Functions
- Answers phones
- Performs general nursing care to patients by following established standards and procedures
- Greets patients and takes them back to rooms
- Interviews patients, measures vital signs, and records information on patient charts
- May be required to draw and collect blood or urine samples from patients and prepare specimens for laboratory analysis
- Prepares examination rooms and maintains daily cleaning list
- Filling out procedure consents
- Schedules patients for diagnostic testing and follows up to ensure completion of testing
- Communicates with patient regarding test results and plan of care by phone or mail as directed by the Physician
- Formulates and documents patient care plans, charts, tests, and examination results in the medical record
- Prepares patients for diagnostic procedures, explains process, and positions patients to capture images requested by the Physician
- Escalates non-routine issues to the Office Manager or Physician
- Good attendance is expected of all employees as a normal condition of work
- Performs other duties as assigned by the Office Manager or Physician
Competencies
- Ability to perform EKG's, draw blood, and administer injections
- Ability to effectively communicate to staff and patients
- Excellent bedside manner and ability to make patients feel at ease. Appears friendly, reassuring, approachable, and caring to patients
- Demonstrates sound judgment and composure with the ability to take appropriate action in questionable or emergency situations
- Strong computer skills using a medical management software and prior experience with EMR's is highly preferred
- Possess a strong work ethic and a high level of professionalism
- Ability to thrive in a fast paced environment
- Demonstrates initiative, insight, and judgement in decision-making process
- Knowledge of medical terminology, medical documentation, and procedures
HIPAA Privacy and Confidentiality Requirements
The Medical Assistant will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to any unauthorized individuals as outlined in the Policies and Procedures of HRMD.
Educational and Experience Requirements
- High school diploma or equivalent required
- Experience dealing with insurance required!!!
- One year related Medical Assistant experience (required)
- BLS certification required
- Current certification as a Certified Medical Assistant (CMA) (preferred)
Job Type: Full-time
Benefits:
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Urgent Care
Schedule:
- 5x8
- 8 hour shift
- Day shift
Work Location: In person
